Director, Underwriting

Director, Underwriting

Primary Duties & Responsibilities

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment.

We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.

Role Overview:

Could you be our next Director, Underwriting? Globe Life is looking for an experienced Director, Underwriting to join the team

In this role, you will be responsible for the oversight of a team of Underwriting managers to support business development from different underwriting organizations. Familiarity with detailed medical knowledge related to life underwriting is necessary, as this role will have responsibilities to developing and maintaining guidelines for execution by underwriting staff. Communication will be a key aspect for this role to help facilitate analysis of underwriting and the impacts it may have to other departments including but not limited to, Sales, Customer Service, Compliance, Actuary, and Claims.

This is an onsite position working at our McKinney, TX corporate office.

What You Will Do:

• Direct the Underwriting Staff in multiple locations.
• Plan, staff, manage Underwriting and Support Department activities including all human resource management functions; interviewing, selecting, and training staff; monitoring and appraising performance of team members to hold them accountable for end results; administers disciplinary action as needed; administers compensation to staff; and promotes team cohesiveness to foster a productive, fair, and equitable work environment.
• Implement continual improvements within Underwriting.
• Consults, reviews, approves, oversees, underwrites, and/or assumes responsibility for cases with significant financial risk and Company visibility. Provides for technical assistance and training, as necessary. Interacts frequently with key external customers and internal stakeholders. Manages escalated issues. Reviews, analyzes, and takes appropriate action to resolve customer issues, attorney inquires, executive correspondence, insurance department, consumer, or producer complaints and inquiries.
• Assures that objectives, standards, policies, and business plans for the team are implemented, reported, and monitored.
• Presentation and implementation of plans to senior management to increase issue rates without affecting profitability.
• Present solutions for new underwriting risk trends.
• Assist in the evaluation of new underwriting tools.
• Manages policy deployment, quality, cost reduction, work efficiency, customer satisfaction and employee relations.
• Provides leadership for employee relations through effective communications, coaching, training, and development.
• Provides leadership for problem resolution to facilitate faster improvements and improved working relationships.
• Ensures compliance with company standards for cost control, waste reduction and quality.
• Conducts research and analytical studies on a variety of programs and issues.
• Develop procedures and formulate recommendations.
• Conducts cost benefits analyses and prepares financial and statistical reports.
• Establishes, implements, and monitors training requirements and effectiveness.
• Assist in budget preparation and administration.

What You Can Bring:

• Bachelor’s Degree preferred. High school Diploma required.
• Minimum 5 years’ experience in Life underwriting.
• Minimum 2 years’ experience in Underwriting management or leadership.
• Minimum 5 years’ experience in Data analysis and reporting.
• Completion of LOMA 280/281 and 290/291; actively working toward AALU and FLMI.
• Professional Designations: AALU/FALU or FLMI preferred.
• Excellent Microsoft Office Skills.
• Excellent verbal and written communication skills.
• Mathematics/Analytical skills essential.
• Medical Terminology and Medical underwriting experience.
• Excellent logic-based decision-making skills.
• Process improvement; policy deployment, problem resolution and employee relations.
• Budgeting and planning; effectively manage human and fiscal resources.
• Establish and maintain effective work relationships with employees at various levels of the company.
• Ability to work independently as well as with a team.

Applicable To All Employees of Globe Life Family of Companies:

• Reliable and predictable attendance of your assigned shift.
• Ability to work full time and/or part time based on the position specifications.

How Globe Life Will Support You:

Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:

• Competitive compensation designed to reflect your expertise and contribution.
• Comprehensive health, dental, and vision insurance plans because we believe that taking care of your well-being is fundamental to your performance.
• Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
• Wellness club reimbursements and gym discounts to help you stay on top of your health.
• Paid holidays and time off to support a healthy work-life balance.
• Parental leave to help our employees welcome their new additions.
• Development training programs to enhance your skills and career progression and unlock your full potential.

Opportunity awaits Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.

INDGLA1001

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