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Sales Support Specialist

4 months ago

Fort Lauderdale, United States GSI Full time

Sales Support Specialist

Work Location: Remote 4 days per week, with 1 day per week at the office in Fort Lauderdale.

Pharmaceutical Company


Job Description: The Sales Support Specialist supports the sales team by handling administrative tasks, coordinating activities, and ensuring that the interface between sales and other departments is efficient. This role is vital in maintaining excellent customer relations and improving the sales process.


Key Responsibilities include but are not limited to:

  • Help the sales team by managing schedules, creating sales documents and proposals, and handling correspondence and orders.
  • Provide first-line support to customers, addressing inquiries, and resolving issues. Offer product/service information to assist the sales process.
  • Maintain and update sales and customer records. Compile monthly sales reports and other analytics to support the sales team's activities.
  • Process customer orders with accuracy and timeliness, ensuring alignment with customer specifications and preferences.
  • Liaise with other departments (e.g., finance, logistics) to ensure smooth operations and timely delivery of services.
  • Assist in preparing and providing materials for customer presentations and training.
  • Conduct market research and analyze competitors to support strategic planning.Assist in entering order approval forms & standard sales orders as needed.


Requirement/Qualifications:

  • Bachelor’s degree or equivalent experience.
  • Maintain a high level of professionalism & customer support to Sales Team
  • Previous experience in sales or administrative support roles is beneficial.
  • Proficiency with CRM software, Microsoft Office Suite, particularly Excel, and other database management tools.
  • Excellent communication, organizational, and customer service skills.