Customer Experience UX Designer

3 weeks ago


Long Beach, United States Arrowmac Full time

Are you a passionate and experienced Customer Experience UX Designer with a track record of success in executing data-driven initiatives? Do you have a passion for customer experience and a desire to make a real difference in the world?


If so, we want to hear from you


In this role, you will have the opportunity to:


  • Develop and execute CXI strategies to improve the consumer experience and deliver meaningful business outcomes
  • Collaborate with business and IT leaders to define and address CXI opportunities
  • Manage and execute CXI projects from strategy to action
  • Use data-driven decision making to identify and prioritize CXI initiatives
  • Measure and report on the impact of CXI initiatives


Requirements:


  • Master's Degree, preferably in statistics, mathematics or economics, user experience, social sciences, engineering
  • 4 years management consulting experience
  • 4 years of User experience research
  • 2+ years of management experience and leading team members
  • 3+ years of leading and managing projects with analytics
  • Experience in a Medicare Advantage environment




If this sounds like a great fit, please send your resume and portfolio to careers@arrowmac.com


For more information about Arrowmac and all of our jobs, please visit www.arrowmac.com


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