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Sales Coordinator

4 months ago

Franklin, United States First Tek, Inc. Full time

Job Description:

This is a short term need that requires someone with the ability to handle customer calls and scheduling deliveries of appliances.


Responsibilities:

Coordinates appliance phone support for inquiries from sales.

Incoming and outgoing calls to customers in order to schedule their appliance delivery/install.

Prepares timely and accurate information to incoming requests and status inquiries.

Attention to detail when scheduling and coordinating delivery.

Maintain accurate calendars and systems software data Resolve customer complaints regarding sales and service Help improve customer satisfaction by ensuring accuracy and timely processing of orders Collaborates with other departments and locations to ensure timely shipment of orders. Expedite as required.

Regular and reliable attendance

Other duties as assigned



Qualifications:

Prior customer service experience

Ability to learn Client's computer software Excellent communication, time management and organizational skills Pleasant phone etiquette Knowledge of Microsoft Outlook Ability to learn quickly and multi-task Service minded, aggressive and congenial


Monday-Friday

8:30-5:00, 1/2 hour unpaid lunch