Current jobs related to Contact Center Banker - Tupelo - Apt
-
Donation Center Attendant
2 weeks ago
Tupelo, Mississippi, United States Memphis Goodwill Incorporated Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Donation Center Attendant to join our team at Memphis Goodwill Incorporated. As a key member of our donation processing team, you will play a critical role in ensuring that donations are processed efficiently and effectively.Key ResponsibilitiesAccept and sort donations from the public,...
-
Call Center Agent
1 month ago
Tupelo, United States Apt Full time $16 - $17Job DescriptionJob DescriptionCall Center Agent Location: Remotely in MS, AL, and TN.***Interview process: 1. Virtual interview 2. Virtual shadowingStart date: September 23rd We are seeking enthusiastic and customer-oriented individuals to join our client’s team as a Call Center Agent. In this role, you will be the first point of contact for customers,...
-
Donation Center Attendant
2 weeks ago
Tupelo, Mississippi, United States Memphis Goodwill Incorporated Full timeJob SummaryThe Donation Center Attendant is responsible for accepting and sorting donations from the public, issuing receipts if requested, and processing and securing donations until they are picked up by a Goodwill truck.Key ResponsibilitiesGreet and assist donors with donations upon arrival outside the Donation Center.Provide donors with receipts and...
-
Center Receptionist
4 months ago
Tupelo, United States Diversicare of Tupelo, LLC Full timeOverview: Smile, Youve Found Us! Are you passionate about caregiving? Would you like to work with the best team in the world? If so, Diversicare invites you to apply. We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical...
-
Assistant Professor of Pediatrics
4 months ago
Tupelo, United States University of Mississippi Medical Center Full timeHello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application: Provide all of your employment history, education, and licenses/certifications/registrations. You will be unable to modify your application after you have submitted...
-
Nurse Practitioner-Neonatal-Pediatrics-Tupelo
4 weeks ago
Tupelo, United States University of Mississippi Medical Center Full timeHello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application: Provide all of your employment history, education, and licenses/certifications/registrations. You will be unable to modify your application after you have submitted...
-
Tupelo, United States Ob Hospitalist Group Full timeNorth MS Medical Center - Tupelo Mississippi **Sign-on Bonus Available** The Opportunity Need FT /PT OB/GYN Hospitalists OBHG Hospitalists are the in-house experts whose ability to handle any OB emergency dramatically improves patient safety and satisfaction. This opportunity involves working collaboratively with local obstetricians to ensure that every...
-
Customer Support Specialist
3 weeks ago
Tupelo, Mississippi, United States Apt Full timeJob OverviewPosition: Customer Support SpecialistLocation: RemoteInterview Process: 1. Virtual Interview 2. Virtual ShadowingWe are looking for motivated and service-oriented individuals to fill the role of Customer Support Specialist. In this position, you will serve as the primary contact for clients, delivering outstanding service and support for their...
-
Customer Service Representative
2 weeks ago
Tupelo, Mississippi, United States Senture Full timeJob Summary:Senture is a leading provider of customer care solutions, offering premium support services to federal, state, and commercial clients. We are seeking highly motivated and customer-focused individuals to join our team as Call Center Representatives.Key Responsibilities:Provide exceptional customer service to clients through inbound and outbound...
-
Radiology Technologist
6 days ago
Tupelo, Mississippi, United States North Mississippi Health Services Full time{"h3": "Job Summary", "p": "North Mississippi Health Services is seeking a skilled Radiology Technologist to join our team on a per diem basis. As a Radiology Technologist, you will be responsible for performing high-quality diagnostic procedures under the supervision of a Registered Staff Tech. Your expertise will be essential in assisting Physicians and...
-
Tupelo, United States North Mississippi Health Services Full timeNorth Mississippi Health Services is seeking a Registered Nurse (RN) Manager, Clinic for a nursing job in Tupelo, Mississippi.Job Description & RequirementsSpecialty: ClinicDiscipline: RNDuration: OngoingEmployment Type: Staff * Lead for CCP Value Reporting– Serves as primary contact, follows up on outstanding items– leads and supports...
-
Radiology Technologist
6 days ago
Tupelo, Mississippi, United States North Mississippi Health Services Full time{"h1": "Radiology Technologist Job Opportunity", "p": "North Mississippi Health Services is seeking a skilled Radiology Technologist to join our team at our Tupelo, Mississippi facility.", "ul": [{"li": "Specialty: Radiology Technologist"}, {"li": "Discipline: Allied Health Professional"}, {"li": "Duration: Ongoing"}, {"li": "Employment Type: Staff"}], "p":...
-
Radiology Technologist
5 days ago
Tupelo, Mississippi, United States North Mississippi Health Services Full timeJob SummaryThe Radiology Technologist plays a crucial role in patient care by serving as a patient advocate, protecting patients and employees by adhering to safety requirements, and maintaining sterile techniques during surgical procedures.Key ResponsibilitiesProtect patients from potential injury by selecting operative setups and supplies to maintain...
-
Customer Service Representative
4 months ago
Tupelo, United States Martinrea International Full time* 16-Feb-2022 to 17-Apr-2022 (EST) * Tupelo * Tupelo, MS, USA * Salary * Full Time *Medical , Dental, Vision, 401K, Vacation, Supplier Discounts* **Job Summary:** Works to provide a high level of customer service for an organization. * Perform Customer systems checks as required. * Answer shortage tickets and communicate changes to the team. * Create...
-
Tupelo, United States North Mississippi Health Services Full timeNorth Mississippi Health Services is seeking a Radiology Technologist for a job in Tupelo, Mississippi.Job Description & RequirementsSpecialty: Radiology TechnologistDiscipline: Allied Health ProfessionalDuration: OngoingEmployment Type: Staff **JOB SUMMARY** The OR Imaging Technologist in the operating rooms and/or hybrid room at North Mississippi Health...
-
Client Relations Specialist
3 weeks ago
Tupelo, Mississippi, United States Renasant Full timePosition Overview:The Client Relations Specialist will collaborate with team members in a professional environment to deliver outstanding service to our clients by addressing inquiries, resolving complaints, and troubleshooting issues.Key Responsibilities:Engage with a high volume of inbound or outbound communications to ensure a positive experience for each...
-
Tupelo, United States North Mississippi Health Services Full timeNorth Mississippi Health Services is seeking a Registered Nurse (RN) Clinic Level II for a nursing job in Tupelo, Mississippi.Job Description & RequirementsSpecialty: ClinicDiscipline: RNDuration: OngoingEmployment Type: Staff **JOB SUMMARY** The Staff Pharmacist II at North Mississippi Health Services is a multifaceted position focused on clinical care,...
-
Tupelo, United States North Mississippi Health Services Full timeNorth Mississippi Health Services is seeking a Registered Nurse (RN) Clinic Level II for a nursing job in Tupelo, Mississippi.Job Description & RequirementsSpecialty: ClinicDiscipline: RNDuration: OngoingEmployment Type: Staff **JOB SUMMARY** The Staff Pharmacist II at North Mississippi Health Services is a multifaceted position focused on clinical care,...
-
Tupelo, United States North Mississippi Health Services Full timeNorth Mississippi Health Services is seeking a Registered Nurse (RN) Administrative for a nursing job in Tupelo, Mississippi.Job Description & RequirementsSpecialty: AdministrativeDiscipline: RNDuration: OngoingEmployment Type: Staff **JOB SUMMARY** The Coordinator - Central Staffing at North Mississippi Health Services is responsible for coordinating and...
-
Tupelo, United States North Mississippi Health Services Full timeNorth Mississippi Health Services is seeking a Registered Nurse (RN) Administrative for a nursing job in Tupelo, Mississippi.Job Description & RequirementsSpecialty: AdministrativeDiscipline: RNDuration: OngoingEmployment Type: Staff **JOB SUMMARY** The Coordinator - Central Staffing at North Mississippi Health Services is responsible for coordinating and...
Contact Center Banker
4 months ago
Contact Center Banker Representative
Start Date: Monday June 3rd, 2024
Location: On-site 5 days a week in Birmingham, AL
Schedule: 11 am-8 pm CST and every Saturday for the first 6 months of employment, after 6 months you will work every other Saturday. When scheduled for a Saturday you'll receive a weekday off, but the actual day may rotate.
**Training schedule for first 6 weeks will be 8-5pm CST Monday-Friday no Saturdays
We are searching for a professional call center representative to work closely with other team members to provide outstanding service to our client’s customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
To be a successful call center representative, you should be customer-focused, detail-oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.
What you’ll be doing:
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs.
- Taking part in training and other learning opportunities to expand knowledge of the company and position.
- Adhering to all company policies and procedures.
- Meet or exceed metrics.
What you need to have:
- High school diploma or equivalent.
- Prior call center experience is a plus
- Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
- Proficiency with computers and strong typing skills.
- Ability to ask clarifying questions and diffuse tense situations.
- Strong time management and decision-making skills.
- Adaptability and accountability.
- Banking industry experience is a huge plus.
