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Production & Logistics Manager

4 months ago

Charlottesville, United States Rhoback Full time

The Rhoback Team is currently seeking a Production & Logistics Manager to lead the Production team in delivering products on time, at our gross margin targets, and at the highest quality level. The Production & Logistics Manager will play a pivotal role in ensuring manufacturing processes for the organization. The primary objectives of this position include overseeing the production schedule to ensure timely completion, actively participating in production planning, and addressing key concerns that may impact the production schedule. Additionally, this role involves managing the shipping schedule to ensure on-time delivery.


This position will be located in-person at Rhoback’s Charlottesville, VA headquarters. Individual should be ready and energized to support Rhoback’s growth trajectory in the activewear market.


Responsibilities:

• Manage team and calendar deadlines to ensure both raw materials and production arrive on time.

• Manage cross-functional relationships to ensure our product meets quality and cost requirements.

• Manage factory partner relationships through regular visits to local domestic factories, and weekly video calls with import partners. • Lead cross-functional Supply Chain planning projects focused on the delivery of solution that meet cost optimization and delivery experience. Pre-Production

• Partner with PD and Design Managers to set seasonal handoff dates.

• Responsible for analyzing lead times and MOQs, sharing this information with Merchandising to affect seasonal buys.

• Create and manage season specific time and action production calendars with each vendor.

• Work to review seasonal projections alongside each factory’s capacity. Address concerns with Merchandising and share final numbers with factories.

• Serve as the primary communication point to our Merchandising team to ensure projections and orders are placed by calendar deadlines. Production

• Oversee Production team in ensuring that all material orders are placed on time and that logistics/freight is optimized for ocean vs. air.

• Serve as a primary liaison with factories. Work to ensure factories adhere to our compliance mandates and quality standards.

• Negotiate production costing in partnership with Product Development. Maintain master cost file for Core product utilized by Product Development, Merchandising, and Finance.

• Work with Product Development on new factory sourcing & compliance and help onboard new factories. Introduce new opportunities to diversify Rhoback's vendor portfolio using their extensive knowledge of trade agreements, logistics, and specialty sewing/fabric production capabilities of each region and/or country.

• Ability to forecast challenges in sourcing and/or costing due to global current events and political climate and react strategically.

• Primary liaison/partner with accounting to ensure accuracy of pre-paid inventory balances, timely reconciliation and payment of invoices.

• Responsible for the on–time delivery for product and prioritization of orders to meet sometimes competing company needs.

• Provide a weekly ETA report to all relevant partners with up-to-date production status for all open orders.

• Oversee the materials and finished goods QC process and ensures damage rates are tracked and within acceptability guidelines; partner with our customer facing teams to monitor defects once products are in the market. Partner with PD to ensure any issues are remedied at the development stage. Logistics

• Serve as one of the primary relationship owners with our 3PL, embedding operational excellence into our ways of working.

• Manage financial, operational, and business performance analysis of 3PL and transportation segments to achieve annual commitments.

• Monitor and report on key operational metrics to drive continuous improvement in distribution and logistics networks.

• Develop innovative solutions to reduce costs and meet business goals, leveraging data accuracy and industry expertise.

• Serve as liaison between our internal teams and 3PL as it relates to volume forecasts and capacity constraints.

• Collaborate with 3PL and our internal teams to troubleshoot and resolve operating issues.

• Partner with wholesale and customer service teams to minimize chargebacks.

• Conduct audits of 3PL and Freight providers to ensure adherence to SLAs and rate cards.


Additional Responsibilities

• Provide weekly reporting on production status cross-functional partners for all active seasons. With high-level analysis and insights on the weekly production WIP that teams can quickly view and action. Provide a production hindsight to cross-functional partners at the end of each season.

• Desire to lead and grow a team, providing clear goals and actively contributing to building a collaborative team environment.

• Work on other relevant projects that may arise.


Qualifications:

  • 8+ years experience in fashion apparel production and/or logistics, with experience managing a direct report.
  • Domestic and Import production experience required; both accessories and apparel production experience strongly preferred.
  • Strong understanding of incoterms and logistics.
  • Experience in multi-channel fulfillment operations, including DTC and wholesale.
  • Hands-on experience with sourcing, new vendor onboarding, customer/wear-testing/durability, proto sampling, quality control
  • Strong knowledge of retail math: margin, cost optimizations, turn, forecasting techniques, operational systems, and contract negotiation techniques
  • Strong analytical skillset with the ability & drive to improve processes
  • Excellent oral & written communication skills with the ability to clearly communicate strategies across all channels and levels
  • Exceptional ability to organize, pay attention to details, and prioritize workload to meet deadlines, while being flexible and adaptive to changing priorities
  • Must be a strong leader and people manager, as well as a great communicator and cross-functional partner
  • Advanced in Excel