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Desktop Support Specialist
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Desktop Support
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IT - Desktop Support/Workstation Engineer
1 month ago
Location: San Francisco CA 94105
Duration: 24 months
Job Description:
- Responsible for the support and troubleshooting of hardware and software problems for desktop and laptop computers.
- Installs hardware and software on workstations.
- Sets up and maintains network and telecommunications systems.
- Troubleshoots LAN, server and connectivity issues.
- Utilizes ticketing system, when necessary.
- Re-images computers, perform data migrations and restorations, and conducts remote problem solving when required.
- Possess a working knowledge of hardware components, hardware configurations, and have strong software experience.
- Excellent customer service skills to work effectively with clients and vendors.
- Excellent documentation skills.
- Practical problem solving skills and solid trouble shooting skillset.
- Possess excellent organizational skills.
- Possess excellent oral communication skills.
- Ability to work well with other people in a team oriented environment.
- Ability to install/deploy Windows / Apple based computers.
- Must be self motivated and work with minimal supervision.
- Must be able to set priorities and be flexible in a fast paced environment.
- Ability to train end users.