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Application Analyst III

1 month ago

Charlotte, United States Pyramid Consulting, Inc Full time

Immediate need for a talented Application Analyst III. This is a 12+ Months Contract opportunity with long-term potential and is located in Charlotte, NC(Remote). Please review the job description below and contact me ASAP if you are interested.


Job ID:24-45496


Pay Range: $50 - $60/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).


Key Requirements and Technology Experience:


  • Skills-Nuance, NVP (Nuance voice platform), NDF (Nuance Development Framework).
  • Bachelor’s degree in computer science or a related discipline as well as 5 at least years in a primary role on a team managing a similar product.
  • Extensive experience in Design/Development of VXML (Voice XML) applications as related to Nuance NVP and NDF
  • An in-depth knowledge and/or experience about telephony/telecom systems and CTI integration with Avaya, Cisco and Genesys
  • Kubernetes and AWS container skills and familiarity with using Nirmata for container management
  • DevOps knowledge including Git, Jenkins, Maven and Nexus
  • Linux/server and admin and some Unix shell scripting skills
  • Java (including Spring, Spring Boot, JPA, Hibernate, JSP)
  • SQL (developing queries for Oracle, Hana, AWS Aurora)
  • Knowledge about outbound communication applications and vendors especially Swampfox and Message Broadcast.
  • Exposure to Dynatrace, Client, Jenkins, SAP HANA, Jira and Java script
  • Demonstrated success in complex problem solving and an understanding of quality delivery and
  • Effective communication skills and a demonstrated ability to work with others having differing priorities/views/goals than your own to meet your goals.
  • Experience in migrating any IVR to Genesys Cloud IVR and familiarity with Genesys IVR Designer would be a definite plus
  • Experience in Voice Biometrics especially PinDrop integration would another plus.


Our client is a leading electric power and natural gas Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.


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