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Director, Trade Operations

4 months ago


Merrimack, United States Fidelity TalentSource LLC Full time



Job Description:

The Role

The Director, Trade Operations role is a highly visible, dynamic role reporting to the VP, Trade Operations that affords you the opportunity to manage a team and work closely with our trading desk and business partners.\u00A0 This role will help maintain a high level of quality within the team while working to improve efficiency in support of a growing business.\u00A0 In this role you will create routines to track the teams deliverables while balancing workloads and staffing needs. This individual will liaise with key stakeholders across FFIO and Asset Management to ensure alignment on key initiatives and business objectives. This role is critical to our Global Operating model, as you will partner closely with our Dublin and Hong Kong teams enabling smooth hand offs across timezones. You will also partner with the VP, Trade Operations to help set the vision and strategy to set the team up for success in the future.

As part of Fidelity Fund and Investment Operations (FFIO) business unit, the Trade Operations team is responsible for facilitating the processing, confirmation and settlement of FX and Securities trades in support of Accounting and Trading. This role requires great attention to detail, ability to work in a time sensitive environment and the ability to "think outside of the box." In addition to the technical aspect of the role, the individual also performs project work, looks for process improvements, partakes in training and development opportunities and is part of a larger team effort.



The Expertise and Skills You Bring

  • 12+ years Middle Office operations experience preferred
  • 5+ years of management experience
  • Bachelor's degree required.
  • Effective time management and prioritization skills
  • Strong presentation capability and excellent written and verbal communications skills
  • Innovative looks for new ways to improve current processes and develops creative solutions
  • Consistent track record of people leadership skills (hiring, training, motivating, managing)
  • Ability to build relationships and inspire teamwork and collaboration
  • Ability to make decisions with limited/minimal oversight or guidance
  • In-depth understanding of global middle office functions and investment operations industry
  • Thorough understanding of all asset types including but not limited to Equities, Bonds, Repo, FX, IPOs and Securities Lending
  • Detailed knowledge of securities and monetary transactions with associated financial services industry systems, standards, and regulatory conditions
  • Ability to recognize high risk items and handle those items or seek assistance to minimize loss to either the shareholder and or/Fidelity
  • Provide functional and technical area expertise, oversight, problem resolution, training, analysis and reporting as the need arises across a variety of group responsibilities
  • Represent the team in cross-functional initiatives and in presentations to senior leadership
  • Accountable for ensuring client requests are processed within stated service level agreements and adhere to Fidelity and regulatory guidelines
  • Ensure that all processes have sufficient risk and compliance controls
  • Identify areas of risk and work to mitigate them
  • Ensure that functions associated with department responsibilities are addressed in a timely fashion
  • Monitor key performance indicators to address factors that are affecting the customer experience
  • Work with managers and peers to recommend and implement changes to systems, processes, responsibilities, reporting, etc.
  • Provide strategic vision and long-range plans within unit to ensure culture of continuous operational improvement
  • Delegate assignments, empower associates, and manage daily performance of the team


The Team

Fidelity Fund Investment Operations (FFIO) acts as a servicing center for FMR Co.'s trading desks globally, facilitating the confirmation and settlement of security and currency transactions with brokers and custodian banks, and providing daily cash estimates to Trading. Trade Operations provides support to Fidelity's domestic and international equity, high yield, fixed income, and foreign exchange trading desks located in Boston, Merrimack, London, and Hong Kong.





Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.

Join Us

At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity\u2014we offer a range of opportunities for learning so you can build the career you ve always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.