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HRSD ServiceNow Developer

4 months ago

Raleigh, United States Insight Global Full time

Must haves:

  • 5+ years of ServiceNow Development experience
  • Experience working with the HRSD Module within SNOW
  • HRSD – Lifecycle Events/Lifecycle Events Cases
  • Onboarding and Offboarding
  • Employee Service Center/Service Portals
  • Integrations with 3rd party systems
  • User account creation/maintenance
  • Experience integrating ServiceNow HRSD Module into existing applications
  • Scripting experience using JavaScript
  • Experience working with custom applications within SNOW


Plusses:

  • Previous government experience


Day to day:

The ServiceNow Developer is responsible for working with the Platform Owner and other members of the team to provide development and day-to-day support of ServiceNow and its related services. This position will also work with the software vendors to plan and implement enhancements and upgrades to the software infrastructure.


Duties include, but are not limited, to:

  • Build solutions that are requested by the product Architect that meet detailed requirements as outlined by our business analysts
  • Collaborate with business analysts, IT teams, and end-users to gather and document requirements for new ServiceNow functionalities
  • Work hands on with ServiceNow administration to build complex objects behind the scenes that support operational workflows, performing any scripting necessary to support a live production environment
  • Write server-side and client-side scripts in JavaScript to automate and streamline processes within the ServiceNow platform
  • Support integrations with other technologies by working with developers for other products as well as the Integration Data Management team
  • Review existing functionality and/or processes and identify areas that improve scalability and performance
  • Ensure adherence to best practices, maintain system documentation, and recommend improvements to existing processes