Hotel Executive Housekeeper

4 months ago

Baltimore, United States Days Inn Inner Harbor Full time
Days Inn Inner Harbor is looking for the right candidate.  If this sounds like you and you are ready to set your self apart from others, we are ready for you to join our team. As a growing hospitality company, we are looking for an experienced Hotel Executive Housekeeper to oversee the housekeeping staff, budgets and operations of this department.     Executive Housekeeper responsibilities include ensuring each guest has a wow experience when they enter their rooms, managing employees to ensure they get the job done right the first time and ensuring policies are followed. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring our clients are treated like they are part of our family.     Our ideal candidate must be a team player that is passionate about their work, willing to go above and beyond for our guests, and embrace the concept of “all hands on deck”.
 
Responsibilities 
  • To be a Change Agent that is focused on ensuring all clients are treated like family. 
  • Hire, train, and supervise the housekeeping staff.  
  • Establish and implement operational procedures for the housekeeping department.  
  • Prepare work schedules for the housekeeping staff.  
  • Conducts daily shift meetings with all housekeeping associates.
  • Coaches and counsels housekeeping team members to ensure that all policies, procedures, training, and standards are being maintained.  
  • Coordinates the inspection of the assigned rooms and areas to ensure that health regulations, safety and departmental policies are being met.
  • Daily walk-through of the hotel 
  • Partners with management and maintenance staff to ensure that all Guest Room preventative maintenance opportunities are identified and addressed in a timely manner.  
  • Conduct daily quality checks, remediation, and subsequent training for Housekeeping Staff
  • Maintains financial records and prepares budgets and enforces housekeeping cost controls.  
  • Maintain, organize, and control inventory of guest and housekeeping supplies and linen 
  • Follow Choice Hotel's safe work habits and standards.
  • Perform other housekeeping duties as assigned during peak periods or as requested by management.

Qualifications:
 
  • Experience working in a hospitality or service organization; prior exposure to customer service is required.  
  • Housekeeping Management and Supervisory experience are required.
  • Experience in a Hotel setting preferred.  
  • Experience with Property Management Systems preferred  
  • Ability to build rapport with guests
  • Strong organizational skills
  • Excellent verbal communication skills 
  • High School diploma or equivalent required.  
  • Associate's Degree or higher preferred.  

Physical Requirement:

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, kneeling, or crouching. Must be able to push and pull carts and equipment weighing up to 100 lbs.

Benefits
 
After 90-Day Probation:

  • Insurance package
  • Paid time off
  • Bonus Program
 While we offer a flexible work schedule, our hotel is a year-round, 24/7 operation, so your schedule will possibly include holidays, weekends, and alternate shifts. 

 Equal Opportunity Employer 

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