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Patient Care Coordinator
4 months ago
Concept by Iowa Hearing, part of Alpaca Audiology
Location: Waterloo & Marshalltown, IA
(Waterloo - 3 days per week; Marshalltown - 2 days per week)
3558 Kimball Ave, Waterloo, IA 50702
9 East South Ridge Rd, Suite D, Marshalltown, IA 50158
Current pay: $19 an hour + Sales Incentive Program
Hours: Monday-Friday 8:30am-5:00pm
Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment? Are you passionate about providing customer service that exceeds expectations?
A day in the life of a Patient Care Coordinator involves:
∙Providing exceptional customer service in person, over the phone and by email
∙Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals
∙Managing and maintaining client accounts while building relationships
∙Working with insurance companies to ensure successful private & third-party billing
∙Assist with cleanings and minor in-clinic device repairs – don’t worry, training provided
What you get in return:
∙Medical, Dental & Vision Coverage
∙401K with a Company Match
∙Legal Shield and Identity Theft Protection
∙FREE hearing aids to all employees and discounts for qualified family members
∙8 paid holidays and 1 floating holiday annually
∙Eligible for monthly bonus
∙Growth and development opportunities
We'd love to hear from you if:
∙You possess strong communication and customer service skills
∙You enjoy making outbound calls to ensure our patients stay on their hearing journey
∙Your aligned with our value of helping others
∙You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge
Don't think you meet the criteria?
∙If you’re willing to go all in and learn, we'd still love to hear from you
∙Apply today, we look forward to reviewing your application
#INDPCC
