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Property Associate

3 months ago

Philadelphia, United States JLL Full time

JLL supports the Whole You, personally and professionally.


Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

JLL is currently seeking a dynamic individual for the role of Property Associate who’s primary responsibility is to maintain positive relations between building tenants and owners and Jones Lang LaSalle property management team and assist property management team in the operations of a property. The specific areas of responsibility for a Property Associate include administrative duties, accounting, operations, and tenant relations.

WHAT YOU’LL BE DOING/WHAT WE NEED FROM YOU/WHAT YOU’LL DO

Effectively deals with tenant concerns by exhibiting a professional, mature, courteous, gracious, and efficient manner. Provide direct administrative support to Managers. Track and update Certificates of Insurance on regular basis for both Tenants and Contractors. All lease files and contract files must also be up to date with COIs. Responsible for ensuring all document/paperwork for the property is electronically filed no less than weekly. This includes but is not limited to lease documents, legal correspondence, executed service contracts, correspondence, monthly reports, payables. All files at the property should comply with JLL Management Audit requirements. Ensure compliance level of management audit (Compliance Excellence Program) is maintained and prepares all files and records in preparation for the audit annually. Assist managers in preparation of annual Operations Audit. Assists team members with budget preparation for the property as requested by Manager. Property Administrator is responsible for ensuring all invoices for the property are researched for accuracy, properly coded, given to AGM/GM for approval, and entered into Accounting Systems to be paid. When checks are returned, PA must verify check information matches invoice and return invoice stub is attached to check. Payables should be entered on a weekly basis per client’s due date. All payables processed must meet the JLL Audit requirements by having sufficient back-up for invoices (i.e., p.o., packing slips, work orders, and match contract rates). Property Associate to ensure all payables are free of late fees. Obtains completed W-9 forms from all vendors requiring setup in account system. Set up all vendors in Delphi according to client specifications. Print and review Aged Delinquency report on the 5th of each month.  PA is responsible for following up with all outstanding AR, sending delinquency emails for delinquent accounts by the 5th of each month (and as rents are received for delinquencies). Copies of emails should be kept in the Tenant’s electronic lease file. PA is responsible for verifying work order billing and administrative fees are billed accordingly. PA is responsible for reviewing and sending out monthly rent statements by the 20th of each month. Responsible for preparing manual adjustment forms for all miscellaneous Tenant Service Request. These should be processed each month, signed by the AGM/GM and scanned and email to the appropriate AR processor by the deadline date designated by CAS for the property. Provide superior customer service to all tenants, clients, contractors, and vendors at all times. Responsible for planning and coordination of all schedule tenant events at the property. Responsible for maintaining the Building’s Tenant Relations plan with guidance from AGM/GM. Review, update, and revise tenant handbook as necessary. Coordinate distribution of updates or revisions to all tenants. PA should ensure all items on the Tenant Move In/ Move Out Checklist are completed for each new tenant. This is then electronically filed in the tenant’s lease file. Maintain/update daily tenant contacts. Also, responsible for updating (no less than twice per year) employee and contractor’s contacts lists to include emergency contact numbers.

WHAT YOU BRING/ WHAT YOU WILL BRING TO THE TABLE/WHAT WE’RE LOOKING FOR

High School diploma or general education degree (GED). BS/BA preferred Office Administration Tenant Relationships Accounting Real Estate Management

WHAT’S IN IT FOR YOU

Join an industry leader and shape the future of commercial real estate  Deep investment in cutting-edge technology to power your work  Comprehensive and competitive benefits plan  A supportive, caring and diverse work environment designed for your growth and well-being 

Location:

On-site –Philadelphia, PA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

Flexible and Remote Work Arrangements may be available

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.