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General Manager

4 months ago

Hinesville, United States Surcheros Fresh Mex Full time

We believe exceptional people drive exceptional results. The Manager role for a Surcheros restaurant is an incredible opportunity to anchor or boost your career. We are seeking motivated Managers with excellent interpersonal and business management skills. Most importantly, is the ability to build and lead a high-performance team that works well together to increase profits and provide superior service.

The Manager maintains accountability for the efficient and profitable operation of the restaurant; the consistent delivery of customer service to all guests; the leadership and development of team members; the creation and maintenance of an environment of trust, credibility, dignity, and respect. The Manager exercises independent judgment and sets the standard in the day-to-day performance of job duties. The Manager will be vital to the success of their team members and the restaurant’s growth.

Surcheros is a fast-moving, quickly-scaling fast-casual concept. This creates ample opportunity for upward growth if you are a candidate that aims toward regional or district manager responsibilities.

We require all candidates to have 2 years of management experience. If this opportunity sounds like it fits your skill-set, we would enjoy speaking with you.

RESPONSIBILITIES WILL INCLUDE:

  • Ensure that your team members provide the best customer service
  • Set high standards for guests and consistently hold everyone to those high standards
  • Make guests feel welcome and important
  • Provide knowledge, guidance, and training to assistant managers and team members to exceed guest expectations with fast, accurate, friendly service in clean surroundings
  • Addressing and resolving guest complaints quickly and with a Smile
  • Maximize profits by optimizing Profits & Loss and other financials
  • Managing inventory, labor costs, food costs, and overall controls of financials
  • Overall accountability of the restaurant

QUALIFICATIONS:

  • 2 years of management experience
  • A solid track record in achieving financial results
  • Guest oriented
  • Excellent problem-solving and conflict-resolution skills
  • Friendly, respectful attitude
  • Able to work on their feet up throughout the entire shift
  • Able to lift up to 50 lbs

BENEFITS:

COMPETITIVE SALARY

QUARTERLY OPPORTUNITIES FOR BONUSES

CAREER DEVELOPMENT & ADVANCEMENT OPPORTUNITIES

PAID VACATION

RETIREMENT

INSURANCE:

  • AD&D
  • Dental
  • Disability
  • Health
  • Life
  • Vision

When Luke Christian left his rural South Georgia home for college, he never imagined that one day he would come home to open a restaurant. Bringing together big taste and bold flavors with the Southern hospitality of his youth, Luke opened his first restaurant in Douglas, GA during 2007, serving freshly prepared Tex-Mex favorites.
Surcheros quickly became a community favorite, a place where they remembered your order and your name. It wasn’t long before others heard about this concept and desired one to open in their town. Luke, and his beautiful wife, Nicole, began to dream big and shared a vision of expansion.
In 2017, franchising Surcheros restaurants began with a complete remodel and updated branding, while staying true to their original convictions. By the end of 2020, Surcheros had quickly grown to 18 locations, with plans to build a flagship restaurant and corporate headquarters in Alpharetta, GA.
Based on this idea, and a desire to become a nationally visible brand, Luke and Nicole moved their family to Alpharetta, where they currently reside. They are so excited to continue their success, expanding the reach of Surcheros to North Georgia. Luke, Nicole and the entire Surcheros family cannot wait to serve the Alpharetta community and many, many more.