Sales Implementation Manager

2 weeks ago


Roanoke, United States UnitedHealth Group Full time

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

The Sales Implementation Manager is responsible for the successful opening of new skilled nursing facilities in Virginia. The Sales Implementation Manager will support the Sales Lead in a market to execute new facility implementation plans. This will include use of development tools and timelines to ensure membership goals are met.

If you are located in the Richmond or Roanoke, VA area, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

Implementation of new/re-launch of targeted Same Store Skilled Nursing Facility Accounts as determined by the market sales leaderMeets established implementation project plan and lead goals in new buildings prior to opening and 90 days post effective dateLeads re-launch efforts of targeted Same Store homesWorks collaboratively with Sales Account Manager's to meet Same Store penetration goalsManages all aspects of new SNF Implementation Plan (internal and external)Effective introduction, implementation, and insurance of SNF commitment to participate in ongoing compliant lead generation processesEnsures a critical mass of potential enrollees exists (through established lead targets) in a building to ensure successful clinical and sales operationsManages all aspects of new SNF opening including initial launch meetings, individual meetings, internal planning meetings, 30, 60, 90-day meetings with SNFs and / or other meetings as appropriate25% of job responsibilities will include production, i.e., enrollments activities (B2C selling)Must adhere to all compliance requirementsMeets licensing and certification requirements (i.e., complete annual refortification as established by leadership)Provides data to support site reporting needs related to new business and growth initiativesDemonstrates effective team and cross functional support through:Coordination with Clinical teamCoordination with sales team to ensure smooth transition / hand-off after 90 days of SNF openingProvision of appropriate and timely information to Clinical, Sales, Operations and NetworkFeedback to other team members / teams to improve on process, business needs, customer relationships

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Ability to obtain and maintain license to sell health insurance within 90 days of hire3+ years of Account Management or Project ManagementExperience in a sales/marketing or customer facing roleCustomer service experienceProficiency with Microsoft Word, PowerPoint, and ExcelProven sales/negotiation skillsWillingness to host and schedule sales appointments if necessaryAble to work some evenings and weekends50-75% travel daily

Preferred Qualifications:

2+ years in the health care industry with experience in Medicare, Medicaid Managed Care, Health Insurance or Nursing home industryExperience working with Nursing HomesSalesforce database experienceProficient oral and written communication skillsSolid self-management and time management skillsProper business phone etiquetteAble to work effectively independently and within a team environment

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



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