Shift Trainer Lead

6 months ago

Arden, United States Owens & Minor, Inc. Full time

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. 

Owens & Minor teammate benefits include:

Medical, dental, and vision insurance, available on first working day 401(k), eligibility after 30 days of employment Employee stock purchase plan Tuition reimbursement Development opportunities to grow your career with a global company

Shift : Monday - Friday, 10 am - 6 pm plus mandatory overtime as required

Job Summary

Facilitates overall administration of production and warehouse teammate training programs. Serves as primary liaison for inter-shift trainings, facilitating training inquiries and coordinating with Human Resources and internal trainers to ensure teammate training is delivered in a consistent, timely, and well-organized manner. Promotes, tracks, delivers, and evaluates production and warehouse operations training, ensuring trainings align with overall initiatives.

Core responsibilities

Partners with HR Generalist to create training schedules for production and warehouse to ensures all training tasks are completed in accordance with relevant standard operating procedures.

Interacts directly with HR Specialist/Coord; Human Resources Department, Supervisors and Departmental Managers advising on any specific training needs or gaps in training plan execution and observes safety.

Supports the company Quality Policy, Mission Statement and ISO Quality System.

Facilitates Orientation and job simulations for on-boarding teammates, as the alternate to the HR Generalist.

Work with HR Generalist and HR Manager to analyze different production/warehouse jobs and identify specific tasks/skills required for each.

Facilitates SOP training and updates SOP’s; visuals aids, work instructions and training materials and communicates changes as needed.

Updates and maintains all training database(s) and records included but not limited to the Job Skill Matrices.

Selects or develops training aids as needed such as training handbooks, demonstration samples, visual aids, etc.

Works with Production Team Auditors and Department Leads to ensure training is delivered per plan, correctly documented and verified.

Evaluates and monitor’s new teammates training plan progress through follow-up observation sessions from a teammate’s first day of employment through their first 90 days of employment with evaluations administered to newly hired teammates in 30, 60, and 90 day increments.

Participates in Training Review Board Activities.

Qualifying experience

High School Diploma or GED required, Associates Degree in technical discipline a plus.

Two or more years’ experience in a manufacturing environment required.

Minimum 1 year experience as MTM3, MTM4 preferred.

Hands-on experience with Manufacturing facility Standard Operating Procedures, compliance, and safety training highly preferred.

HR or Manufacturing Training a plus.

An equivalent combination of education and experience to meet the above requirements.

Knowledge, Skills and Abilities

Demonstrated ability to instruct individuals and groups in various learning techniques and to obtain desired training results.

Working knowledge of Excel (including graph and pivot table generation), Microsoft Word, PowerPoint, Access database, ETQ, SAP and other software required to develop and maintain training program.

Ability to meet productivity standards, work efficiently, and in a timely manner.

Self- motivated and able to work with minimal supervision.

Good organizational skills with ability to work with attention to detail, and provide follow up.

Good interpersonal and facilitation skills required to establish effective working relationships with internal and external contacts.

Ability to speak clearly and persuasively in positive or negative situations, listen and get clarification, respond well to questions, demonstrate group presentation skills, and participate in meetings.

Ability to prepare and maintains accurate reports, metrics, and other tracking tools.

Ability to maintain high service and work performance levels, and to support and promote a positive and cooperative team environment.

Must be willing to complete training courses as deemed necessary by HR Manager.

Solid knowledge of Current Good Manufacturing Practices.

Adapts to changing environments and varying daily tasks easily.

Ability to learn job-related material through verbal instruction and observation, in an on-the-job setting, or through assigned reading and/or seminars

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