Expo

6 months ago

Nashville, United States House of Cards Full time

House of Cards is Nashville's newest and most unique dining and entertainment experience.Magic-themed dining concept for 21+ also offers American cuisine & craft cocktails in elegant digs.The brainchild of entrepreneur and real estate investor Bill Miller, Icon Entertainment owns and operates establishments in Nashville. The company has acquired commercial real estate totaling six properties and over 110,000 square feet in downtown Nashville, including the Johnny Cash Museum, Nudie’s Honky Tonk, House of Cards, Skull’s Rainbow Room, Johnny Cash’s Bar & BBQ and the Patsy Cline Museum.About Icon Entertainment GroupFounded by celebrated entrepreneur and real estate investor Bill Miller, Icon EntertainmentGroup owns and operates some of the most popular establishments in Nashville – including theJohnny Cash Museum, Patsy Cline Museum, Nudie's Honky Tonk, House of Cards, JohnnyCash's Bar & BBQ and Skull's Rainbow Room – as well the Music City Threads merchandiseline. Since opening the Johnny Cash Museum in 2013 – the first component of a presence indowntown Nashville that is now comprised of more than 100,000 square feet of commercial real estate – Icon has welcomed millions of patrons from around the world to its dining andentertainment establishments. The Johnny Cash Museum was voted Best Music Museum in the2023 USA Today/10Best Readers’ Choice Travel Awards, while Forbes, Time, Rolling Stone,Condé Nast Traveler, National Geographic, Southern Living, Marie Claire, AAA and TripAdvisorare just a few of the outlets and organizations that have honored and awarded Icon’sestablishments with distinction, solidifying their status as “must-visit” Music City attractions and dining experiences. For more information, visit: IconEntertainment.com

Food expeditors inspect dishes for visual appeal and to ensure that food is properly prepared and served at the proper temperature in a timely fashion. Food expeditors are the link between the kitchen and the dining room and bar. Restaurants and kitchens of all types hire food expeditors, who report to the head chef or kitchen manager, as well as to the dining room manager. Food expeditors work flexible schedules that include evening, night, and weekend hours.


Job Duties

- Maintain verbal communication with chefs to check on the status of dishes, and call for waitstaff when food is ready to serve.

- Keep staff well-informed and alert the waitstaff when the kitchen is out of a specific ingredient and relay special food requests from the waitstaff to the kitchen.

- Monitor portion control of finished dishes, ensuring they adhere to restaurant standards.

- Meet presentation standards by inspecting every plate to make sure the proper garnishes have been applied and that dishes are free of smudges and spills before being delivered to the customer.

- Keep kitchen areas clean and order in all cooking, prep, and food storage areas, keeping these areas neat, well organized, and stocked with ingredients.

- Adhere to sanitation standards to make sure all kitchen and waitstaff follow sanitation standards keeping themselves, their tools, and their work areas clean and presentable.

- Assist all staff Food to help as needed—cooking and prepping food, serving plates of food, and assisting with management tasks restaurant-wide.

- Address customer complaints by serving as a face for the kitchen staff and finding solutions that will satisfy customers.


Skills and Qualifications

- Communication – to relay information between dining and kitchen areas, and to assist customers

- Leadership ability – food expeditors keep kitchen staff working within deadlines, give orders to waitstaff, and manage issues as they arise in the kitchen and dining areas

- Time management – to ensure that all dishes in an order are ready to serve at the same time and at the right temperature

- Customer service – food expeditors may be needed to serve food to customers and speak with customers who are unhappy

- Detail-oriented – food expeditors must spot even the smallest imperfections and every plate of food served to customers must meet all restaurant standards

- Multi-tasking – food expeditors maintain composure while managing multiple staff members, food orders, and kitchen duties

- Working knowledge of cutting tools (knives, slicers)

- Working knowledge of cooking implements (pots, pans, utensils)

- Working knowledge of restaurant software (POS programs)

- Working knowledge of industrial cooking machinery (ovens, stovetops, dishwashers)

Working at House of Cards

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