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Field Service Technician

4 months ago

Des Moines, United States Ziegler CAT Full time
Ziegler CAT has an opening for a full-time, experienced Industrial Engine Preventative Maintenance Technician to provide scheduled maintenance on engine-powered electric power generation equipment in the field. We are looking for a dedicated employee with excellent troubleshooting and diagnostic skills to help deliver top notch service as a mechanic to our rapidly growing customer base.

Responsibilities:

Dispatched to perform scheduled maintenance on electric power generation equipment including gas and diesel engines, generators, transfer switches and switchgear at the customer’s location Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed; a company truck is provided Using a high degree of independent judgment, assumes responsibility for the safe maintenance and repair of a variety of complex equipment and tools, which involve mechanical, hydraulic, gas, diesel, and electrical systems at branch or customer locations Maintains a clean and safe work area, adheres to all safety procedures; maintains a service vehicle in a clean and professional manner, and ensures the vehicle is always properly maintained Positively interacts with manager and team members to satisfy customer needs Provides assistance to all other levels of technicians as needed in regard to troubleshooting repairs Communicates job status with supervisor and communicates job is completed to receive the subsequent assignment. Maintains paperwork documentation of work performed (work orders) in a complete and timely manner on a daily/job basis Documents labor, addition of segments, assuring that work order can be closed and billed as communicated with the customer Willing to respond to after hour emergency calls as directed by supervisor Identifies and communicates the need for parts for inventory Performs other duties as assigned/required

Qualifications:

2-year technical degree or high school diploma and several years of comparable mechanic experience 5+ years of relevant experience in mechanical, electrical & diesel maintenance/repair, some field experience preferred Knowledge of electricity and electronics, engine diagnostics, failure analysis Previous experience working on Caterpillar engines a plus but not required Possesses the ability to diagnose all equipment without supervision; is also able to read, follow, understand, and communicate schematics.  Personal characteristics: Desire to provide outstanding, professional customer service, strong attention to detail, excellent problem solver, committed, and possesses written and verbal communication skills Ability to maintain safe and clean work environment Willing and able to respond to after-hour emergency calls as directed by supervisor Basic computer skills Own mechanic tool set Must have and maintain a clean driving record Class A CDL or willingness to obtain one within a defined period of time Obtain a DOT medical certification card Pass a DOT pre-employment drug screen & physical Able to operate equipment safely This role is deemed safety-sensitive and will be subject to a drug test as a pre-employment requirement

Minimum Physical Requirements :

Push/pull up to 50 lbs Lift/carry up to 60 lbs Lift bulky objects Standing, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, supine overhead reaching, crawling, bin lift, high steps, fingering/grasping – able to use bolt box. Working Conditions may be indoor and/or outdoor. Noise level may be loud at times.

What We Can Offer You

Competitive pay

Ongoing training

Advancement opportunities

Paid time off (PTO)

Paid holidays

Health, dental/orthodontia and vision insurances

Paid parental leave

Matching 401(k) fund

Disability and life insurance

Wellness programs

Safe, clean, and friendly work environment