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General Manager

4 months ago

Springfield, United States Freddy's Frozen Custard & Steakburgers Full time

Since being established in 2002, Freddy’s Frozen Custard & Steakburgers has opened more than 325 locations and earned the title as one of the fastest-growing chains in the country


Visit FreddysUSA.com to see our growth.


We’re looking for a great manager who loves working with people – that’s what our business is all about. We’re looking for the person who’s excited to come into work each day, ready to take on challenges and develop a team that’s almost like a second family. Our ideal candidate is skilled at communication and intellectually curious. He or she is able to learn quickly, move quickly and deliver results while never skimping on high-quality guest hospitality. Our General Managers are asked to take ownership of the business results. A strong understanding of business practices is required.

Our perfect candidate will receive these benefits::

  • Competitive salary and bonus profit sharing opportunities (up to $100k)
  • Major medical, dental and vision insurance (we pay 50%)
  • Direct Deposit
  • Employee dining program
  • 2 weeks paid vacation after 6 months
  • Ongoing training and career development

If you are a motivated and detailed executor who thrives while leading a team through a

rapidly changing workday, then we hope to see your application today

Physical requirements::

  • No visible tattoos, facial hair or piercings
  • Must be able to work up to a 12-hour shift while standing or walking to perform
  • essential functions
  • Will be required to lift up to 50 pounds
  • Must be able to communicate effectively with guests and team members to ensure the safety of all parties
  • Will require full range of physical motion such as: bending, reaching, climbing a ladder,etc.

A day in the life of our General Managers can include the following duties::

  • Hands-on leadership of daily operations with a sense of urgency
  • Going above and beyond to wow the guest, listening to and handling guest complaints effectively
  • Completion of store checklists to maintain cleanliness of store, hospitality of staff and quality of food
  • Hiring and scheduling
  • Inventory control and ordering
  • Store financial analysis (including payroll)
  • Marketing and community relations
  • Build and maintain a team culture, and create a productive and fun environment

Job Requirements - Do you have what it takes?:

  • 4 years restaurant management experience
  • College diploma, high school diploma or GED
  • Active ServSafe certification preferred
  • Ability to uphold Freddy’s standards for the three pillars: Hospitality, Quality and Cleanliness
  • Ability to observe, analyze and execute improvements on the floor
  • Ability to lead a team (coaching, counseling, motivating and developing)
  • Ability to recruit, build and develop a team of talented individuals
  • Ability to work a variety of shifts
  • Ability to be a brand ambassador
  • Ability to travel (all expenses paid) for management training and personal development
  • Ability to smartly manage a P&L and make decisions to control key costs
  • Ability to execute a successful revenue period
  • Ability to maintain integrity throughout all situations and experiences

3Pointe Restaurant Group is a franchisee of Freddy's Frozen Custard & Steakburgers. We're looking for the best and brightest to deliver a unique mix of fun, fresh food and genuine hospitality
Founded in 2002, Freddy’s Frozen Custard & Steakburgers has quickly become a national, fast-casual restaurant franchise best known for its cooked-to-order Steakburgers, crispy shoestring fries, dessert treats prepared with freshly churned frozen custard, and world-class guest service.