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Server

4 months ago

Pittsburgh, United States Mad Mex Full time

Working in our award-winning restaurants offers you a great job and competitive earnings, plus the following benefits:

  • 25% Employee Discount: 25% off the entire check for you and a guest at ANY big Burrito Restaurant Group location; 50% days offered at every location on varying days.
  • Paid Time Off: Full-time employees accrue 10 days per year to be used for vacation and other types of time off.
  • Health Insurance: Medical, Vision and Dental benefits are available to full-time employees as well as the option to enroll in Aflac supplemental insurance.
  • Holiday Closures: All restaurants are closed on July 4th, Thanksgiving Day, Christmas Eve, and Christmas Day (with possible additional holiday closures).
  • 50% Off Shift Meal (yum)
  • 401(k) Retirement Plan with Employer Match
  • Discounted Pet Insurance

Our servers are passionate about great food, drinks, and delivering an unforgettable hospitality experience. 

  • Servers welcome and greet guests as they arrive, take food and beverage orders, and deliver those items from the kitchen and bar to guests in a timely manner. 
  • Servers monitor and observe guests’ dining experience to ensure satisfaction and respond promptly to any requests. 
  • Servers have a friendly and professional demeanor, attention to detail, and the ability to multitask. 
  • Servers provide high-quality service that will help us maintain and attract customers. 

Required skills and qualifications to be a Server with Mad Mex Shadyside:

  • Must be at least 18 years old
  • Able to communicate clearly and effectively with others
  • Exceptional customer service skills
  • Knowledge of dining room and service procedures and functions
  • Basic math skills and the ability to handle money and operate a point-of-sale system

Physical requirements for Server with Mad Mex Shadyside:

  • Able to work in a standing position for long periods of time (up to 9 hours)
  • Able to reach, bend, stoop  and lift up to 25 pounds

While specific scheduling needs may vary, in general applicants are expected to have availability to work a mix of booth weekdays and weekends as well as a mix of daytime and closing (night) shift availability.

**Sunday and Monday availability is a must**



Mad Mex is more than burritos and guacamole (although we love both). It’s a fun, casual place with legendary customer service and our take on what we call “funky fresh Cal-Mex” – which means serving the freshest food with the biggest flavors.