Fleet Manager

2 months ago

Eagan, United States Dart Transit Company Full time

SUMMARY:

The Fleet Manager will be responsible for productively utilizing Dart Express’ resources to attain customer satisfaction and ensure driver profitability through safe operations, prudent load assignments, and planning.

Schedule: Monday - Friday 9:00am-6:00pm - This is an in office position. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide consultation and expert advice to management on driver productivity and whether or not Business Operating Agreements should be cancelled or continuedRecognize positive performance of drivers and ensure that documentation occurs on the performance screen of D4000Develop and implement a system of building rapport with drivers that promotes profitability, cost savings, and efficiencyRegularly negotiate load assignments and plan work accordinglyCounsel drivers with late deliveries or safety compliance problemsIdentify and coordinate drivers in “no-load” situations-evaluate possible action making the best decision after alternatives are reviewedInvestigate inactive and under producing drivers, resolve these issues by developing a plan and taking appropriate actionCommunicate special instructions and directions for shipment locationsCommunicate messages via email, telephone, and PeopleNet Devices to driversMonitor driver productivity and days available-take appropriate steps to assure company and driver productivityHandle driver issues and complaintsEnsure load optimization applicationReport O, S, and D (Over, Shortage, and Damage) to the Claims Department-work cooperatively with this issue to assure effective management and resolutionProactively support the organization’s goals and objectives

QUALIFICATION AND EDUCATION REQUIREMENTS:

High School Diploma is requiredPrior Fleet Management or Dispatching experience is preferredThe ability to multi-task, work in a fast pace environment, be detail oriented with strong written and oral skills while maintaining effective communicationThe ability to handle stressful situations in a non-confrontational, problem solving manner is required

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