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Customer Support Representative
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Licensed Insurance Customer Service Representative
3 months ago
Join Jerry Ford Insurance Agency, a reputable insurance agency dedicated to serving the Humble, Texas community since our establishment. We value face-to-face interactions and believe in the power of personal connections to provide the best insurance solutions. As a Licensed Insurance Customer Service Representative, you will be the face of our agency, assisting clients with their insurance needs and ensuring their peace of mind. If you are looking to be part of a dynamic team committed to helping others, come join us
Benefits
Hourly Base Salary + Commission
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Avg 40000
Uncapped earning
Paid Holidays
Bonus opportunity
Home/Work life balance
Friendly competition
Responsibilities
Client Consultation: Engage with clients to understand their insurance needs and provide personalized advice.
Inbound Calls: Handle incoming calls, address inquiries, and offer solutions to meet clients' needs.
Policy Customization: Policy Reviews, Design insurance plans tailored to each client's unique requirements.
Client Follow-Up: Maintain relationships with clients to ensure ongoing satisfaction and retention.
Product Knowledge: Stay informed about insurance products and industry trends to offer informed recommendations.
Requirement
Licensing: Active Texas Property & Casualty License is required.
Experience: Previous experience in insurance sales or a related field is advantageous.
Interpersonal Skills: Excellent communication skills, both verbal and written, to effectively interact with clients and team members.
Client-Centric Approach: A focus on understanding and addressing client needs to deliver exceptional service.
Adaptability: Ability to thrive in a fast-paced office environment and work collaboratively with colleagues.
Team Collaboration: Capacity to work effectively with a team, share knowledge, and contribute to a positive work environment.