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Care Supervisor-Bilingual Spanish Speaking

4 months ago

Rockford, United States Help at Home Full time

Job Summary:

We are currently seeking an experienced Care Supervisor to oversee and ensure the successful implementation of all provided services for our clients within their assigned areas. The employee will be responsible for ensuring that client care plans meet client needs and that caregivers provide an exemplary level of care that meets the vision, mission and values of our organization. 

Essential Duties/Responsibilities:

Maintains assigned clients' files, employee files, and all related paperwork Provides direct training to field staff on client Care Plans Monitors the performance assigned to field staff who provide and support patients with personal care to ensure quality service Proactively communicates schedules and changes with clients, field staff, referral sources, team leads, managers, and the branch manager Prepares and submits routine department reports, as required Records and maintains accurate documentation of the clients condition and overall service Conducts and keeps a record of client satisfaction surveys, client in-home visits, employee evaluations, and employee in-service training Appropriately handles client complaints and problems; documents and reports any significant issues further attention or resolution, as required Ensure compliance with local, state, and federal laws as well as with company policies and procedures Performs other job-related duties as assigned

  Qualifications/Educational Requirements

Bachelor's degree preferred, but not required Fluent in English/Spanish 2 years of management/supervisory experience is preferred, but not required At least 18 years of age required High school diploma or equivalent required Ability to work in a fast-paced environment and professional written and verbal communication skills

Benefits:

Our team is the foundation of our work. We offer:

Weekly pay $18.00 per hour Direct deposit or cash card offered Healthcare, dental, and vision insurance Paid time off 401k Ongoing, in-depth training opportunities Meaningful work with clients who need your help Career growth and experience with an industry leader with 40+years of history in a high-demand field

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.