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Showroom Salesperson
4 months ago
About the Role:
You will:
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Provide expert product selection assistance and design advice to our showroom customers.
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Ensure the highest levels of customer satisfaction in order to meet or exceed the established sales and gross profit goals, and to increase profit sharing.
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Provide hospitality and warmly welcome each customer.
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Articulate your showroom value proposition to get your customer’s attention, engage them, teach them, and show them the value you provide.
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Determine customer needs, direct them to the best products to address their needs, discover potential hurdles, and keep the sale moving forward.
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Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability.
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Use sales reports and sales forecasting tools to meet or exceed established sales targets.
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Enter sales orders and bids, expedite purchases, stay engaged with customer by following up throughout the sales process.
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Process showroom sale returns and refund paperwork in accordance with Company policy and procedure.
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Keep showroom clean, neat, current, stocked, and safely displayed.
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Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.
About You:
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High school diploma or equivalent
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Minimum 2+ years in customer service and sales, plumbing showroom sales preferred
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Knowledge of kitchen and bath design trends
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Knowledge of products sold in the showroom preferred
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Experience using Microsoft Office software (Outlook, Word) to communicate via email, to maintain customer contact files and appointment calendar, to create, analyze reports
Our ideal candidate will also:
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Possess outstanding customer service and verbal/telephone communications skills.
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Demonstrate deep product knowledge and kitchen/bath trends to answer customer questions and identify opportunities to upsell or cross sell.
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Be able to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale.
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Be able to build influential relationships and trust with key vendor partners.
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Be able to build positive working relationships and inspire teamwork with co-workers.
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Be able to plan, organize, and multi-task.
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Be able to learn and operate the computer related systems used to process orders.
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Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
The benefits of working with us:
Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:
Full-time benefits (for team members working 30 or more hours per week):
- Medical, dental, vision, and prescription coverage
- Accident and Hospital Indemnity coverage
- Life insurance and Long Term Disability
- Pre-tax accounts for healthcare and dependent care
- Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
- 401(k)
- Retirement cash account with company contributions
- Targeted training programs focused on your personal and professional growth
EEOC Statement