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Showroom Salesperson

4 months ago


Lancaster, United States Hughes Supply Full time
Are you outgoing and value customer service Are you knowledgeable and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we’d like you to join our team as a Showroom Salesperson .

About the Role:

You will:

  • Provide expert product selection assistance and design advice to our showroom customers.

  • Ensure the highest levels of customer satisfaction in order to meet or exceed the established sales and gross profit goals, and to increase profit sharing.

  • Provide hospitality and warmly welcome each customer.

  • Articulate your showroom value proposition to get your customer’s attention, engage them, teach them, and show them the value you provide.

  • Determine customer needs, direct them to the best products to address their needs, discover potential hurdles, and keep the sale moving forward.

  • Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability.

  • Use sales reports and sales forecasting tools to meet or exceed established sales targets.

  • Enter sales orders and bids, expedite purchases, stay engaged with customer by following up throughout the sales process.

  • Process showroom sale returns and refund paperwork in accordance with Company policy and procedure.

  • Keep showroom clean, neat, current, stocked, and safely displayed.

  • Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.

About You:

  • High school diploma or equivalent

  • Minimum 2+ years in customer service and sales, plumbing showroom sales preferred

  • Knowledge of kitchen and bath design trends

  • Knowledge of products sold in the showroom preferred

  • Experience using Microsoft Office software (Outlook, Word) to communicate via email, to maintain customer contact files and appointment calendar, to create, analyze reports

Our ideal candidate will also:

  • Possess outstanding customer service and verbal/telephone communications skills.

  • Demonstrate deep product knowledge and kitchen/bath trends to answer customer questions and identify opportunities to upsell or cross sell.

  • Be able to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale.

  • Be able to build influential relationships and trust with key vendor partners.

  • Be able to build positive working relationships and inspire teamwork with co-workers.

  • Be able to plan, organize, and multi-task.

  • Be able to learn and operate the computer related systems used to process orders.

  • Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

The benefits of working with us:

Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:

Full-time benefits (for team members working 30 or more hours per week):

  • Medical, dental, vision, and prescription coverage
  • Accident and Hospital Indemnity coverage
  • Life insurance and Long Term Disability
  • Pre-tax accounts for healthcare and dependent care
  • Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
Full-time and part-time benefits:
  • 401(k)
  • Retirement cash account with company contributions
  • Targeted training programs focused on your personal and professional growth
*Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement.


EEOC Statement