Team Member

6 months ago

Scottsboro, United States Hardee's Full time

**HIRING FOR BOTH OUR SCOTTSBORO AND GURLEY LOCATIONS**

STARTING PAY $11 - $12HR / GURLEY LOCATION $12 - $13HR

BENEFITS:

  • Weekly Pay
  • Competitive Wage
  • Paid Vacation
  • Free Meals
  • Advancement Opportunities

ESSENTIAL FUNCTIONS:

The essential functions of the Crew Person position are as follows.

TOTAL GUEST SATISFACTION

Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction.

  • Follows all Guest service guidelines and procedures; takes the appropriate action to ensure all Guest receive “SUPERSTAR Service.”
  • Works assigned station(s) accurately and productively; cleans and stocks the station area(s); performs other cleaning duties as assigned.
  • Ensures that all Guests receive hot, quality products; prepares, packages and delivers all products according to Menu Standards.
  • Handles all food products according to company procedures; follows all company food safety, food handling and sanitation requirements, to ensure the health and safety of Guests and employees.

TRAINING AND DEVELOPMENT

Strives to improve personal skills and performance level.

  • Follows the steps outlined in the CKE Crew Person Training Program to learn new skills, duties and responsibilities and to improve personal performance level.
  • Communicates to immediate supervisor when additional training, guidance and practice is needed.
  • Understands how each job responsibility in the restaurant impacts the Guests, other employees and overall operations.
  • Keeps immediate supervisor informed of anything which might affect the Guests, other employees and overall restaurant operations.
  • Is performance oriented and driven; understands performance expectations and is aware of performance results.

JOB EXPECTATIONS

Consistently meets job expectations to positively impact the sales and profits of the restaurant.

  • Contributes to the restaurant’s success by accomplishing the expected work during each shift; consistently produces quality work.
  • Supports the goals, decisions and directives of the Restaurant Management Team ; performs additional duties and responsibilities as directed by management.
  • Follows all company guidelines for food and cash controls, follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, equipment and facilities.

POLICIES & STANDARDS

  • Follows and complies with all company policies standards, procedures and guidelines.
  • Follows all safety, security and emergency policies and procedures; maintains a safe and secure environment for employees and Guests.
  • Holds self accountable for the methods and processes used to perform all tasks and responsibilities and to achieve results.

HARDEE'S SHARED VALUES

Models and encourages Hardee's shared values.

  • Is completely focused on and driven by the Guest.
  • Is of high personal integrity and treats all employees with honesty, respect and dignity.
  • Contributes to an environment of trust to ensure honest, open and direct communication.
  • Is performance oriented and driven; understands performance expectations and is aware of performance results.

SKILLS & ABILITIES:

Demonstrates and/or possesses the following:

  • Ability to work with others (as a team).
  • Ability to comfortably interact with all Guests.
  • Ability to look at the restaurant operations (from a Guests viewpoint).
  • Ability to meet performance standards for assigned tasks and duties.
  • Ability to take initiative.
  • Problem solving skills.

PHYSICAL ABILITIES: 

  • Stand for long periods of time.
  • Work around heat.
  • Work around others in close quarters.
  • Move throughout the restaurant and observe restaurant operations and employee work performance.
  • Able to lift 50 – 75 pounds comfortably.
  • Work with various cleaning products.

For 60 years, Hardee's has brought communities together with quality, delicious food. With more than 1,800 restaurants across the U.S., and locations in 14 countries, we are committed to the best tasting food to better serve our guests--From Made From Scratch™ Biscuits and Hand-Breaded Chicken Tenders™.

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