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Front Desk Supervisor

4 months ago

Wisconsin Dells, United States Kalahari Resorts & Conventions Full time

Description

Kalahari Resorts & Conventions delivers a beyond expectations waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to America’s largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center.

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We are inviting you to apply for our Front Office Supervisor  position . In this position, you’ll be responsible for assisting the front office management team while providing courteous and efficient service to all guests. You will be a resource for the many questions our quest may have and ensure customer satisfactions prior to arrival and through their stay. You’ll use our property management system to assign rooms, make keys, view and make notes in the guest’s folio and handle payments.

With this position, we do require a background of At least 2 to 3 years progressive experience in a hotel, resort, or related field, be proficient in Windows software, be able to convey information and ideas clearly, be able to work well in high pressure situations and maintain composure. Flexible long hours are sometimes required.

If your background is what we’re seeking and your personality is one of service to others, please consider joining our growing and industry leading team.

Company Mission

We promise to deliver products and services beyond expectations.

Recruiting Vision

We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.

A Sampling of Our Benefits

Our team enjoys a comprehensive and attractive benefits plan: 

Above-industry average compensation Promotion from within Mental, Financial, Physical, Work/Life and Career wellness initiatives Educational opportunities Full and varied benefit package available for full-time associates 401(k) with company match Appreciation days, parties, and retention programs Paid time off and holiday pay Discounts and resort perks

Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includes  Forbes America’s Best Midsize Employers , Condé Nast Traveler’s #1 World’s Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting’s Smart Stars Awards, Parents’ Magazine Kids’ Travel Award Winner and TripAdvisor’s Travelers’ Choice Awards.

Current locations include Wisconsin Dells, Wisconsin (2000); Sandusky, Ohio (2005); Pocono Manor, Pennsylvania (2015); Round Rock, Texas (2020) and Spotsylvania County, Virginia (2026).

Kalahari Resorts & Conventions is an equal opportunity employer.