Shelter Monitor

3 months ago

Seattle, United States The Salvation Army Full time

Shelter Monitor

Location: SoDo (1039 6th Ave S, Seattle, WA 98134) |  Schedule:  Tuesday-Saturday, 2:00pm-10:30pm

Status: Full-Time/Non-Exempt | Pay:  $

Join a team where you can offer compassion, dignity, and sustainable opportunities for people in need in your local community

The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it’s a place where people can invest in people on every level. In the Northwest region of the United States, we are committed to being an efficient and effective network of local offices that provide the community with resources, such as food and shelter opportunities. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward.

The Salvation Army is seeking Shelter Monitors to provide care and assistance to shelter residents in King County. This role helps individuals in immediate need and coordinates and responds to crisis and inquiry calls by providing support, information, and referrals to individuals seeking assistance with food, shelter, and resources. 

Duties & Responsibilities

Handle crisis and inquiry calls, offering support, information, and social service referrals. Ensure a safe environment for residents by providing assistance and enforcing facility rules. Conduct regular inspections to identify and address hazards, inappropriate behavior, or needed repairs. Respond to emergencies, taking independent action within policy guidelines. Provide crisis intervention and security procedures, including notifying authorities when necessary. Manage client intake and departure processes as per department policy. Orient, support, and supervise clients. Assist in training new staff and volunteers. Collaborate with Salvation Army colleagues and represent programs to community agencies respectfully.

Education & Experience

HS Diploma or GED Minimum of 6 months experience in public contact/customer service Experience in social service shelter / residential preferred WA Driver’s License preferred

The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description.

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There are multiple possible shift times and work locations, which will be determined in the interview process based on organizational needs and candidate preferences. All possible shift times and work locations are listed below, however, there are no guarantees that any specific shift time or location is available at any given time. 

A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurance.

Health Insurance: Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance are offered. 

Life and Voluntary Options. An employer-paid life insurance policy covers employees. Voluntary supplemental life, short-term and long-term disability plans are available.

Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years eligible service time. Plus, an employee-funded voluntary 403(b) option.

Parental Leave: The benefit is 40 hours of Paid Leave for qualifying events.

Sick Leave: 12 days of Sick Leave annually accruing from day one, eligible for use after three months’ service time. 

Paid Vacation:

Two weeks annually, accruing from day one, for non-exempt positions. Four weeks annually, accruing from day one, for exempt positions. Accrued vacation is eligible for use after six months’ service time.

Paid Holidays: 13 designated holidays + 1 floating holiday per year

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.

The Salvation Army , an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

“The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds.”

Once a conditional offer has been made and then accepted by the applicant, The Salvation Army may then ask specific questions about vaccination status, if applicable. If the applicant requests an exemption, then the processes described in this summary should be followed.

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