Service Director
3 months ago
The Service Director at Hennessy is responsible for leading our Service Departments and providing the best customer experience possible.
Lead and manage the service department, including service advisors, technicians, and support staff to achieve departmental goals and objectives. Develop and implement strategies to optimize service department performance, maximize revenue, and enhance customer satisfaction. Monitor and analyze key performance indicators (KPIs) such as service volume, productivity, efficiency, and profitability, taking proactive measures to address areas of improvement. Foster a positive and customer-focused culture within the service department, emphasizing teamwork, professionalism, and continuous improvement. Ensure compliance with dealership policies, procedures, and industry regulations, maintaining high standards of safety, quality, and customer service. Oversee scheduling and allocation of service appointments, ensuring efficient use of resources and timely completion of customer requests. Handle customer inquiries, complaints, and escalations in a professional and timely manner, striving to resolve issues and exceed customer expectations. Conduct regular performance reviews, training sessions, and coaching sessions to support the professional development and growth of service department personnel. Train, mentor, and develop service department staff. Create goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business. Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately. Requirements A minimum of 5 years of experience as a Service Manager is required. Strong focus on providing excellent customer service. A high school diploma is required. Automotive Service Management / Dealership: 5 years Clean and valid Driver's LicenseWorking Environment & Physical Demands
Duties are performed throughout the dealer premises, both indoors and outdoors. Work includes frequent movement around the company facilities and the outdoor car lot to move vehicles. While performing the duties of this job, the employee is regularly required to talk or hear and is frequently required to stand, walk and sit. The position requires regular and predictable attendance. Scheduled shifts will include evening hours, weekends, and holidays.
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Business Services Director
1 month ago
Atlanta, United States State of Georiga Full time(Social Svcs Prgm Consultant 3) Job Code: SSP 042 Pay Grade: K Salary: $75,000 The Business Services Director is a new position created to implement the Walking the Last Mile to Reentry Program. This position is responsible for overseeing and assisti Business Services, Director, Business, Relationship, Project Management, Public Relations
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Director of Customer Service
2 weeks ago
Atlanta, United States Unlimited Lawn Care Full timeCompany Description Unlimited Lawn Care is a prominent lawn care company in the Southern United States, dedicated to providing exceptional lawn and landscape services since 1998. We offer a wide range of eco-friendly services, including year-round bio-nutrition, pest control, aeration, tree and shrub care, and mosquito defense. Backed by a 100% satisfaction...
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Director of Customer Service
2 weeks ago
Atlanta, United States Unlimited Lawn Care Full timeCompany Description Unlimited Lawn Care is a prominent lawn care company in the Southern United States, dedicated to providing exceptional lawn and landscape services since 1998. We offer a wide range of eco-friendly services, including year-round bio-nutrition, pest control, aeration, tree and shrub care, and mosquito defense. Backed by a 100% satisfaction...
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Administrative Services Director
6 days ago
Atlanta, United States City of Atlanta Full timeAbout the PositionThis is an exciting opportunity to join the City of Atlanta as an Administrative Services Director. As a key member of our team, you will be responsible for overseeing the operation of several areas of administrative services.
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Medical Director for Cardiovascular Services
6 days ago
Atlanta, Georgia, United States Medicorp, Inc Full timeCardiovascular Services Medical Director OpportunityWe are seeking a talented Medical Director for Cardiovascular Services to join our team at Medicorp, Inc in Georgia.About the OpportunityThis is an exciting opportunity to lead our cardiovascular services team and contribute to the delivery of high-quality patient care. As a Medical Director, you will be...
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Atlanta, Georgia, United States Medical Director Services PC Full timeAt Medical Director Services PC, we are seeking a skilled and dedicated Nurse Practitioner to join our team. This is an excellent opportunity to provide quality patient care in a dynamic and supportive environment.We offer a competitive salary of $90,000 - $120,000 per year, commensurate with experience, as well as extensive training and professional growth...
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Technical Services Director
2 weeks ago
Atlanta, Georgia, United States Colliers International Full timeKey Responsibilities:The Technical Services Director will lead a regional maintenance operation and team, establishing and implementing preventative maintenance tasks and schedules per location/market, and incorporating a reactive program that complements the PM program. This role will also involve implementing CMMS technology, hiring and training...
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Director of Techncial Services
1 month ago
Atlanta, United States Colliers Full timeMake your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our...
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Advanced Practice Registered Nurse
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Atlanta, Georgia, United States Medical Director Services PC Full timeAbout UsMedical Director Services PC was founded in 2016 with a vision to provide high-quality medical services in skilled nursing facilities. Our company emphasizes quality and customer service, with a focus on treating residents with respect and dignity. We strive to reduce unnecessary hospitalizations and promote effective medical care in SNF settings.Key...
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Electrical Service Operations Director
2 weeks ago
Atlanta, Georgia, United States Authority Brands Full timeElectrical Service Operations DirectorAt Authority Brands Inc., a leading provider of home services, we are seeking an experienced Electrical Service Operations Director to lead our team in achieving exceptional results.Key Responsibilities:Develop and execute business plans to drive sales growth and profitability, leveraging expertise in manpower...
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Roofing Service Sales Director
3 weeks ago
Atlanta, Georgia, United States gpac Full timeJob Title: Roofing Service Sales DirectorJob Description:A top commercial roofing contractor is seeking an experienced Service Sales Director to oversee the growth and management of their service division. This role offers a competitive base salary, opportunities for advancement, and a comprehensive benefits package.Key Responsibilities:Manage and lead a...
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Grant Services Director
3 weeks ago
Atlanta, United States City of Atlanta Full timeJob Posting Open Until FilledSalary Range: $80,000 - $90,000 General Description and Classification StandardsThe Director of Fiscal Operations reports directly to the Deputy Commissioner. The Director provides fiscal management and oversight for the City of Atlanta’s entitlement programs funded by the U.S. Department of Housing and Urban...
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Director of Customer Service Operations
5 days ago
Atlanta, Georgia, United States StubHub Full timeAbout UsAt StubHub, we value innovation and change, and we are seeking a Director of Customer Service Operations who can help us shape how millions of people buy, sell, connect, and experience live events worldwide. You will be responsible for developing and implementing strategic initiatives to optimize departmental performance, enhance the customer...
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Director of Janitorial Services
4 weeks ago
Atlanta, United States Unifi Full timeThe Director of Janitorial Services will be a subject matter expert in the field of Janitorial services and will have a fundamental role in developing bespoke services, working with internal stakeholders to define, create and implement creative Facilities Management and Janitorial solutions. Your goal will be to exceed customer expectations for technical...
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Director of Janitorial Services
1 month ago
Atlanta, United States Unifi Full timeThe Director of Janitorial Services will be a subject matter expert in the field of Janitorial services and will have a fundamental role in developing bespoke services, working with internal stakeholders to define, create and implement creative Facilities Management and Janitorial solutions. Your goal will be to exceed customer expectations for technical...
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Director of Janitorial Services
4 weeks ago
atlanta, United States Unifi Full timeThe Director of Janitorial Services will be a subject matter expert in the field of Janitorial services and will have a fundamental role in developing bespoke services, working with internal stakeholders to define, create and implement creative Facilities Management and Janitorial solutions. Your goal will be to exceed customer expectations for technical...
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Hospice Director of Clinical Services
3 weeks ago
atlanta, United States Compassus Full timeCompanyCompassusPosition SummaryThe Hospice Director of Clinical Services - Floating is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for...
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Hospice Director of Clinical Services
3 weeks ago
atlanta, United States Compassus Full timeCompanyCompassusPosition SummaryThe Hospice Director of Clinical Services - Floating is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for...
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Hospice Director of Clinical Services
3 weeks ago
Atlanta, United States Compassus Full timeCompanyCompassusPosition SummaryThe Hospice Director of Clinical Services - Floating is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for...
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Medical Director for Cardiology Services
13 hours ago
Atlanta, Georgia, United States Physician Empire Full timeSeeking a highly skilled and experienced Physician to serve as the Medical Director for our Cardiology Services in Georgia.About the OpportunityWe are a thriving medical practice committed to delivering exceptional patient care. As a member of our team, you will have the opportunity to make a meaningful impact on the health and well-being of our...
