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IT Workflow Consultant

4 months ago


Washington, United States Genentech, Inc Full time

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.

The Opportunity

Come join the Roche Healthcare Consulting organization as a national IT Workflow Consultant where you will leverage your expertise in laboratory medicine, laboratory operations, IT/middleware and Laboratory Information Systems (LIS) to consult with clinical laboratory stakeholders and provide expert, strategic recommendations on their digital processes. You will provide advanced technical advice to support and deliver a variety of pre-sales and post-sales activities, including consultancy on IT/digital solution recommendations, implementation strategy, integration of laboratory systems and digital standardization.

This is a remote, field-based position that will require approximately 50% travel , including overnight travel, across the US. Candidates who reside in or near these metropolitan areas will be considered: Seattle, Portland, Salt Lake City, Phoenix, Tucson, Dallas, Las Vegas, Washington DC, or Nashville.

Key Responsibilities

As an IT Workflow Consultant, you will:

Collaborate with internal stakeholders to define and align on sales strategy for assigned consulting opportunities

Follow a standardized end-to-end approach that creates evidence-based, differentiated value for the solution portfolio, both inside and outside the walls of the laboratory.

Conduct laboratory process analysis, develop solution proposal presentation, and deliver recommendations to assigned customers in close alignment with internal stakeholders

Gather customer requirements in the sales phases and implementation phases with structured handoffs to IT implementation teams

Assess customer lab workflows, IT data flows, and current testing environment which will drive Roche digital solution decisions

Provide complex technical recommendations to customers and internal resources on operational aspects of the laboratory and digital solutions as it relates to post-live solution optimization

Who You Are

Minimum Qualifications:

Bachelor’s Degree in Computer Science, Information Technology, Medical Technology, Life Sciences AND 4 years of laboratory IT, general IT, product line experience , OR

6 years experience of laboratory IT, general IT, product line experience

Preferred Qualifications:

Able and willing to travel by air/car approximately 50% , including overnight travel; reside in or near the Seattle, Portland, Salt Lake City, Phoenix, Tucson, Dallas, Las Vegas, Washington DC, or Nashville metropolitan areas

3+ years of experience within the clinical chemistry laboratory as a Medical Laboratory Scientist/Medical Technologist

2+ years of experience working in or in close partnership with a clinical laboratory LIS department 

2+ years of management experience delivering and managing consulting services using Lean Six sigma or similar continuous improvement analytical tools/processes in alaboratory and/or healthcare setting.

Current or previous experience working for a clinical chemistry IVD vendor

Highly proficient in communicating and presenting clear verbal and written technical information to both external and internal audiences with the ability to influence without authority

Additional Information

This is a remote, field-based position

Relocation benefits are not provided with this job posting

Company car is provided with this job posting

The expected salary range for this position based on the primary location of Indiana is insert $89,000 and $166,000. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

#LI-SC4

#LI-Remote

*LI-MG1

Genentech is an equal opportunity employer, and we embrace the increasingly diverse world around us. Genentech prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status.