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Section Coordinator

4 months ago

Irving, United States Texas Tech University Full time

Major/Essential Functions

Provide on-site support for scheduled events (i.e. educational classes, workshops, departmental or alumni receptions, , etc.) including setup, execution, and breakdown.  Assist and collaborate with the Senior Event Planner and IT Support Senior Technician in the coordination and logistics of events to ensure all materials and IT equipment are prepared and functional.  Provide exceptional customer service and technical support to event participants, vendors, faculty and staff.  Shift leader and keyholder on duty granting access to students, faculty, and other visitors and responsible for opening and closing operations. Instruct event participants in the use of on-site technology and educational tools and troubleshoot and resolve hardware, software, and network issues during events.  Ensure compliance with safety and security regulations during events. Responsible for the safety and security of students, employees, records, and property.  Offer feedback and suggestions to improve event execution and participant experience. Maintain site readiness and cleanliness of facility.  Provide positive and quality customer service for the staff and faculty assigned to the DFW site, facilitating a supportive work environment, and ensuring effective communications. Maintain site readiness and cleanliness of facility. Cross-Train with event coordination, tech support, and admin duties. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Ability to work flexible hours during the night and weekend shift to support faculty, students, and events; Excellent customer service skills; Ability to facilitate events by setting up, moving, and putting up furniture and assisting in event execution; Critical thinking skills with the ability to prioritize, plan, organize, and resolve issues as they arise; Ability to work independently and handle multiple tasks simultaneously in a dynamic environment; Must be willing to “pitch-in” and help co-workers with job duties and be a team player to ensure event success.

Preferred Qualifications

Bachelor's Degree. Prior experience in event and facility management.

PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrated past operation and facility management experience in either an academic or service environment. Experience in event support. Experience in IT troubleshooting. Experience in a customer service or hospitality role. Strong organizational skills with the ability to multitask and prioritize effectively. Excellent communication skills, both written and verbal; Effectively interact with event attendees, vendors, faculty & staff, enthusiasm for creating memorable experiences and an entrepreneurial approach to work.

About the Department and/or College

From here, and now DFW, it’s possible. Texas Tech University is seeking a Lead Teacher responsible for coordinating and facilitating iOS Design Lab activities with our K-12 partners in the DFW metroplex. Be part of the Texas Tech launch of the iOS Design Lab in our new multi-purpose site located in Irving Texas.

The iOS Design Lab will be the first of its kind in the region, offering training and support for iOS design and development. The program will remove barriers and provide clear paths to encourage innovation with a focus on serving Texas Tech students, K-12 groups, the local community, and corporate partners in the DFW Metroplex. This is an exciting initiative and an amazing opportunity to be a part of something great.

The ideal candidate has an energetic, contagious personality with a passion for teaching and willingness to learn high-level aspects of the iOS app design and development process. The ability to work with a wide range of K-12 age groups with varying needs and goals.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the “Hub City” because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock’s Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.