Support Service Counselor 1

3 weeks ago


Yakima, United States OIC of Washington Full time
The Program Specialist 1 is responsible for providing client intake and qualification, clerical support, scheduling and case management. Under the supervision of the Program Manager the Counselor 1 will answer phones, make copies, prepare, and distribute mail and will assist with other program support services activities.

Essential Duties:
  • Client Intake making sure they qualify for the programs.
  • Schedule client intakes, auditor's appointments and contractor dates and times.
  • Assist with maintaining internal procedures.
  • Check information for completeness and accuracy. Reconcile, correct, or report discrepancies found in records.
  • Data entry and tracking.
  • Prepare needed documentation prior to clients home repairs.
  • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
  • Input data into database.
  • Comply with federal, state, and company policies, procedures, and regulations.
  • Other duties as assigned.

Minimum Qualifications:
  • AA or Accounting Certification Two (2) years’ experience working in an office setting One (1) to two (2) years’ experience in data entry or coding.
  • Years of experience may be considered in lieu of education.

The benefits package offered by OIC of Washington includes:
  • Health insurance with Medical, Dental, & Vision.
  • Employee and Dependent Life Insurance.
  • Long-term and short-term disability.
  • Retirement 401a employer contribution & 403b employee contribution.
  • Paid Time Off (PTO).
  • 11 Paid Holidays.
  • Tuition Reimbursement.
  • Employee Assistance Program (EAP).
  • Agencywide Training & Community Events.




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