Banquet Manager

2 months ago


Austin, United States AccorHotel Full time

Reporting to the Director of Banquetsresponsibilities and essential job functions include but are notlimited to thefollowing: 

  • Consistentlyoffer professional friendly and engagingservice
  • Lead and manage the Banquet team in allaspects of the department and ensure service standards arefollowed
  • Address guest concerns and reactquickly and professionally
  • Train Supervisors inthe absence of a trainer
  • Provide coaching andsupport including conducting performanceevaluations
  • Support the recruitment of Banquetteam members
  • Balance operational administrativeand Colleague needs
  • Conduct regularly scheduleddepartmental meetings
  • Work closely with theCulinary and Stewarding team to ensure all banquet meetingrequirements are in place
  • Work with theConference Services & Catering department to ensure thatrevenues and guest satisfaction levels aremaximized
  • Manage the departmentalbudget
  • Scheduling and payroll support for theBanquet department
  • Follow outlet policiesprocedures and service standards
  • Follow allsafety and sanitation policies when handling food andbeverage
  • Other duties asassigned

Qualifications :

To perform this jobsuccessfully an individual must be able to perform each essentialduty satisfactorily. The requirements listed below arerepresentative of the knowledge skill and/or ability required.Reasonable accommodations may be made to enable individuals withdisabilities to perform the essentialfunctions:

  • Previous leadershipexperience in food & beveragerequired
  • Computer literate in Microsoft Windowapplications required
  • University/College degreein a related discipline preferred
  • Excellentcommunication and organizational skills
  • Stronginterpersonal and problem solvingabilities
  • Highly responsible &reliable
  • Ability to work well under pressure ina fast paced environment
  • Ability to workcohesively as part of a team
  • Ability to focusattention on guest needs remaining calm and courteous at alltimes

Remote Work:

No

Employment Type :

Fulltime


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