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Patient Services Representative I

4 months ago

Milwaukee, United States Ascension Full time
Details
  • Department: Rehabilitation
  • Schedule:  Full Time, 36 hours, 630am to 3pm, Monday to Friday
    Holiday and Weekend rotation required
  • Hospital: Saint Francis
  • Location: Milwaukee, WI 
Benefits

Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community

 

*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.

Responsibilities

Perform clerical and reception duties associated with patient registration.

  • Greet patients and visitors, respond to questions/concerns and directs them to appropriate location.
  • Provide on-going communication with clinical staff regarding patient status.
  • Collect and enter all necessary demographic, clinical, billing and insurance information from patients or responsible parties.
  • Explain processes and forms to patients prior to securing signatures and ensure that all documents are properly signed and witnessed as required.
  • Determine and accept required payments, including co-pays and deductibles.
Requirements

Licensure/Certification/Registration:

  • Certified BLS Provider credentialed from the American Heart Association (AHA) preferred. 

Education:

  • High School diploma or equivalent required.
  • Previous education in medical terminology strongly preferred.

Work Experience:

  • Experience in the job related field preferred.
Additional Preferences


Patient Service Rep (PSR) - Acute and Outpatient