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Event EMT Dispatcher NYC CrowdRx
3 months ago
Responsibilities
IMMEDIATELY HIRING
Event Emergency Medical Technician Dispatcher (Event EMT Dispatcher)
PART-TIME Opportunity
Location: New York, NY
We’re hiring Event Emergency Medical Technician Dispatchers to join our team at our Greater
NYC Venues. This team member will coordinate and dispatch EMS and clinical resources at
major events and venues often while operating in event operation centers and incident
command posts. In this role the team member will also support the clinical team by delivering
high-quality patient care and customer service to event guests, venue and event staff to our
local partners at special events in fixed and temporary venues in and around NYC.
Responsibilities:
• Ensures that event activities are aligned with CrowdRx goals and strategic plan.
• Understands and adequately implements the concepts of Emergency Medical
Dispatch published in Principles of Emergency Medical Dispatch as a minimum
standard of care.
• Properly tracks incidents in the venue’s incident management system in a timely
and clear manner.
• Operates telecommunications and two-way radio equipment in a clear and timely
manner.
• Communicates with other public safety agencies to coordinate additional
resources or provide incident information.
• Allocates EMS resources properly as the need arises by application of appropriate
decision-making rules and approved protocols.
• Deliver on-site BLS level care in accordance with all applicable medical guidelines
and protocols.
• Calmly and professionally responds to calls for emergency medical assistance and
public safety issues within assigned venue or event area.
• Coordinates and arranges emergent and non-emergent transport for patients to
higher level of care.
• Communicates effectively with venue or event staff and other local officials to
provide critical information.
• Utilizes medical equipment and procedures as required to provide appropriate
and high-quality patient care.
• Responsible and accountable for completeness and accuracy of paperwork
related to position prior to completion of shift.
• Responsible for accurate and complete data entry for the shift.
• Properly maintains all issued uniforms and response gear and utilize all personal
protective equipment.
• Keeps current on all required state certifications / licenses.
• Monitors and maintains the condition of first aid offices and medical gear,
ensuring that all supplies and equipment are in-date and in proper working
order.
• Follows all policies and procedures and ensure compliance with all established
report times.
• Maintains prompt and regular attendance.
• Communicates public health / safety issues to venue staff and internal
management.
Minimum Required Qualifications:
• High school diploma or GED required.
• State Emergency Medical Technician or Paramedic credential required.
• Applicable State certification(s)
• CPR Certification, healthcare provider, professional rescuer or similar course
required.
• Effective oral, written, and interpersonal communication skills on telephone,
radio, and face to face interaction.
• Emergency Medical Dispatcher certification (existing or ability to complete
internal course within 2 months of hire date)
• 1+ years experience as an EMS provider preferred.
• Must have telecommunications experience or have at least one year’s
experience as an EMS or public safety dispatcher.
• Effective customer service skills.
• Basic computer skills.
• A working understanding of Special Event Dispatching.
Our Benefits
MEDICAL - GMR offers four different plan options, allowing you to select the right option for you and your family. Our plans cover the full cost of preventive services and include in-network prescription drug coverage. Our high-deductible plans allow you to open and contribute to a tax-advantaged Health Savings Account (HSA). We also offer Health Care and Dependent Care Flexible Spending Accounts (FSAs), allowing you to set aside tax-free dollars for certain expenses.
RETIREMENT - We offer a 401(k) retirement plan to eligible employees and a company match of 50% of your contributions, up to 8% of your compensation continued. For certain employees who face 401(k) contribution limitations due to higher income levels, we also offer a deferred compensation plan and match. We also offer financial counseling through our Employee Assistance Program and retirement plan vendor.
VISION - Our two vision plan options cover exams, lenses and frames, and contacts in lieu of eyewear.
TELEMEDICINE - GMR provides a telemedicine benefit through Teladoc for our employees and their dependents. Teladoc offers convenient phone and video care for many medical conditions for a low, fixed copay.
DENTAL - We offer two dental plans, including a plan that covers orthodontics.
SURVIVOR BENEFITS - GMR provides company paid Life and Accidental Death & Dismemberment (AD&D) Insurance. In addition, we offer an option to buy additional coverage for you, your spouse and your children at affordable rates.
INCOME PROTECTION - We offer company paid short-term and long-term disability insurance to protect a portion of your income in case of disability or extended illness.
VOLUNTARY BENEFIT OPTIONS - We offer a variety of other optional benefits including financial wellness services, legal coverage, identity theft protection and more.
The benefits listed apply to most core non-union positions. Union position benefits are dictated by their specific Collective Bargaining Agreement.
