Aircraft Customer Service Representative

4 months ago

Butler, United States Airquest Aviation Full time

Do you want to make some extra money in the evenings?


AirQuest Aviation at the Butler County Regional Airport is looking to hire a part-time Customer Service Representative to join our growing team Do you enjoy working with the public in a fast-paced environment? Would you like to join an established company that truly respects and values you? Would you like to take your career to the next level while earning a competitive wage? If so, please read on


The schedule for this position is Monday - Friday, 3:00PM - 7:00PM. Working on holidays is required.


About AirQuest Aviation:

We are a fixed-base operator (FBO) with two locations including Pittsburgh-Butler Regional Airport (KBTP) and Beaver County Airport (KBVI). As a Western Pennsylvania FBO, AirQuest provides services in range of 48 US States, as well as the Bahamas and Canada. Our FBO was founded in 2007 by entrepreneur Stephen Muck. Since then, it has grown rapidly into the region's premiere FBO, providing luxurious charters, as well as ground, maintenance, flight school, and management services.

We have a long-standing tradition of providing exceptional training for our workforce. We're proud to offer many vibrant career opportunities and welcome all candidates who have an affinity for serving their community and are proactively seeking new opportunities. We love to promote from within


A day in the life of an Aircraft Customer Service Representative:

In this position, you play a vital role in our company. Every day, you arrive at our airport ready to perform a variety of important tasks, including greeting and handling customers, answering a multi-line phone system, and arranging for rental vehicles and other accommodations.

Using your organizational and time-management skills, you perform office administrative tasks such as invoicing and processing payments. Using your verbal and written communication skills, you communicate client needs to our service team to help research and resolve problems. No matter what, you provide the best customer service to our clients

Exhibiting great flexibility, you complete important additional projects and tasks as they arise. Ensuring that our clients get all their flight-planning needs fulfilled gives you a deep sense of satisfaction, and you feel great knowing you are part of a successful team


Qualifications for an Aircraft Customer Service Representative:

  • High school diploma or equivalent required; continued education preferred
  • 1+ years Aviation or Customer Service experience required
  • Valid driver's license and acceptable driving record required
  • Experience with MS Office (Outlook, Word, Excel, PowerPoint, etc.) required

Are you detail-oriented with exceptional time management skills? Can you remain flexible and efficient in a fast-paced environment? Do you have a proven ability to meet deadlines? Can you work well independently and as part of a team? Do you have a can-do attitude? Can you communicate well, both verbally and in writing? Are you highly focused and driven to succeed? If yes, you might just be perfect for this Aircraft Customer Service position


Are you ready to join our team?

If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you


Safety Sensitive Position:

This is a Safety Sensitive Position requiring work in a heavy manufacturing facility with various safety hazards which are potentially life-threatening to the employee. This position may require working at heights, around heavy equipment, and under constantly changing circumstances. This position will be subject to more stringent drug testing and compliance policies due to these safety risks.


Special Note:

This job description is presented as guidance only. Other reasonable tasks or responsibilities as management sees necessary may be added to this job description in order to achieve satisfactory job performance by the team member.


EEO Statement:

Brayman and Affiliate Companies are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or on any other characteristic protected by law.


Confidentiality:

Some positions with the company will have access to confidential and proprietary information. Successful candidates for those positions will be required to sign our standard confidentiality agreement as a condition of employment.


Full Job Description:

For a complete job description and list of responsibilities, please visit our career page at


Location:

16002



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