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Senior Software Engineer, Sustaining Tier 3

4 months ago


Jupiter, United States Baxter Full time

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your Role

The responsibilities of the Senior Software Engineer – Sustaining Tier 3 are varied and may include, but are not limited to, developing, testing, documenting, and supporting Baxter software products involved in patient monitoring and management of voluminous physiologic data sets. The Senior Software Engineer will be responsible for using their expanding knowledge of the product line to efficiently complete full-stack programming assignments, trouble shooting of reported issues, and other tasks. This will involve coordinating and executing with the greater Baxter R&D and Services teams to provide superior customer service during technical support procedures both during regular business hours and afterhours.

What you'll be doing

Develop software solutions by studying provided requirements, testing systems flow, and investigating problem areas. Design, develop, and modify software components anywhere in the software stack while meeting or exceeding the Baxter software guidelines and coding standards. Document work and solutions with clear and concise code comments and version release documentation. Determine root cause for the most complex software issues and develops practical, efficient, and permanent technical solutions. Communicate with internal and external customers on findings during business hours and afterhours technical problem solving. Follow and support the Baxter software development lifecycle by assisting with task planning, resource scheduling, and version release estimations. Prepare and install software solutions during initial implementations, patches, and upgrades. Improve system operations by conducting ongoing systems analysis and recommending changes in designs, policies, and procedures.

What you'll bring

Knowledge of C#, C++, and JavaScript languages; Experience with Microsoft SQL Server (2016 and newer); Knowledge of .NET framework runtime and library components; Thorough knowledge of Microsoft Windows Server (2016 and newer) setup and management; Understanding of the following:LAN/WAN concepts such as DHCP, DNS, and TCP/IP,Network routing and switching in relation to application connectivity needs,Network sniffing and packet analyzing,VPN and related GUI/web-portal based administrative tools,Active Directory and domain policies,VMWare administration,Citrix XenApp application configuration; Very strong verbal communication skills; Aptitude for quickly learning new and advanced concepts; Strong long-term memory capabilities; Professionalism during both verbal and written interpersonal communication; Capability to consistently exercise sound judgment during independent work; Ability to show up for work in the Palm Beach Gardens, FL office during business hours; Availability for afterhours customer support as part of a rotation in a small Tier 3 R&D team. Bachelor’s Degree (or higher), with computer science, computer engineering, and/or network engineering focus; 3+ years of software testing and/or development.

PREFFERRED ATTRIBUTES

1-2 years of experience working with patient monitoring or other data producing medical devices; 1-2 years of documentation experience in a QMS or with FDA submissions; Knowledge of advanced network and cybersecurity concepts and well-known products a big plus.