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MarTech Technical Lead

4 months ago

Charlotte, United States Vanguard Full time

As the Marketing Technology Technical Lead on the IIGTech (Institutional Investment Group Technology) team you will lead the strategy and support implementation of the Vanguard’s digital marketing, web and mobile customer experiences for B2B side. You will bring the knowledge of MarTech to drive business outcomes through the Adobe Experience Cloud, specifically AEM, Launch, WebSDK, Target and Analytics.

You will lead the engineering team on the evolution of our web and mobile experiences with the deployment and adoption of WebSDK for digital data collection and integration with Adobe Experience Platform. You will actively partner with MarTech, Domain architects, engineering teams and product owners to support the buildout of Vanguard’s website. 

This Role:

Provides expert level IT technical lead services and direction for critical software, middleware, or hardware projects on multiple platforms. Provides technical expertise and completes complex development, design, implementation, architecture design specification, and maintenance activities.

Ensures the viability of IT deliverables. Recommends development options and approves the team's technical deliverables. Conducts testing, including functionality, technical limitations, and security.

Identifies potential solutions and approves technical solutions proposed by team members. Elevates complex technical issues to IT experts. Resolves technical problems discovered by testers and internal clients. . Responds to and resolves technical issues in a timely manner. Researches issues and performs root cause analysis. Anticipates technology problems and prevents them.

Communicates with key stakeholders on project issues and implications. Evaluates the impacts of change requests on technologies and effectively persuades and influences others on ideas.

Maintains a current and working knowledge of IT development methodology, architecture design, and technical standards. Mentors IT staff and identifies training needs. As new standards are instituted, ensures their usage by team members.

Reviews and approves documentation and diagrams created by IT team members. Writes documentation, including technical standards and processes.

Identifies opportunities for continuous quality improvement of technical standards, methodologies, and technologies.

Participates in design, code, and test inspections throughout product life cycle to identify issues. Participates as a technical consultant at other project meetings. Presents technical status and issues at milestone reviews.

Thoroughly understands and complies with Information Technology and Information Security policies and procedures, and verifies that deliverables meet requirements.

Participates in special projects and performs other duties as assigned.


What it takes:

Minimum of eight years related work experience, with at least three years of development experience.

Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

8 + years’ experience in Web Development technologies (Java, HTML/DHTML, XML, JavaScript, web services).

2+ years’ experience in Adobe Experience Manager (AEM) in headful and headless deployments.

Hands-on experience developing templates and custom components on the Adobe AEM platform v6.

2+ years' working knowledge of Adobe Launch, Target, Analytics.

Working knowledge of web data layers and tag management solutions.

2+ years' experience in marketing or MarTech.

What sets you apart:

Experience with AWS, including EC2, ECS, VPC, Security Groups, S3 and EFS.

Experience with “on-prem” hosted AEM implementations.

Experience with AEM, Adobe Launch, Target, Analytics.

knowledge on Angular and java script.

Special Factors

Sponsorship

Vanguard is offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.