OEM Operations Manager
4 months ago
The OEM Operations Manager is responsible for managing the day to day operations within the area of responsibility at the appropriate OEM site. This includes OEM Support personal and OEM Support contractors. This individual manages the day to day operations in a cost-effective manner according to company policies and procedures and within budgetary guidelines. This individual provides administrative support as well as perform OEM technical support activity in order to ensure effective and efficient department operations. The OEM Operations Manager is the “face” of SPI at the OEM site.
Duties and Responsibilities:
- Coordinate with Suppliers, Program Management, Sustaining Engineering, and Quality to provide OEM support
- Direct interface with customer personal to include, seat suppliers, monument vendors, airlines and OEM staff
- Manage the OEM support team and elevate OEM and customer issues to the appropriate department when immediate resolution is not available
- Ensure the OEM support team is customer-focused with on-time delivery of support and accurate, detailed documentation for internal troubleshooting
- Participate in OEM and customer support calls and face-to-face meetings
- Coordinate with Technical Publications to ensure documentation aligns with OEM applications
- Provide direction, work scope prioritization, and guidance to OEM support team, including handling difficult or complex problems
- Train and instruct OEM support team in job duties, identifying and administering necessary training for departmental and individual needs
- Develop work schedules according to budgets and workload, managing daily progress and participating in subordinate work to facilitate productivity
- Interpret and communicate work procedures and company policies to staff
- Measure job performance, coach staff for improvements, and conduct periodic performance reviews
- Evaluate OEM team job performance and recommend actions
- Consult with Executives and Managers to update and monitor department or project progress, and possibly mitigate budgetary variances
- Monitor and address budgetary variances as needed
Requirements
- Bachelor’s degree in Engineering, Operations Management, or equivalent experience in a related field
- 5+ years in an OEM Operations or Technical Support role
- Proven ability to lead or manage teams, providing clear direction and handling complex operational challenges
- Strong understanding of OEM and aircraft processes, technical documentation, and troubleshooting methods
- Demonstrated experience in managing customer support interactions, ensuring timely and effective resolutions
- Strong avionics/electrical skills
- Ability to coordinate with cross-functional teams
- Attention to detail in creating and maintaining accurate technical documentation
- IFE/avionics/airline experience
Benefits
In addition to a comprehensive package of health benefits that include company contributions, Safran Passenger Innovations offers a variety of additional benefits and perks to enhance your work-life balance experience including but not limited to:
- A home allowance to elevate your home workspace
- Discretionary bonus program
- Future financial security with a 401(k) program with company match
- Paid time off covering vacations, personal time off, and sick days, capped off by an exciting year-end holiday shutdown
-
OEM Operations Manager
4 months ago
Charleston, United States Safran Passenger Innovations Full timeJob DescriptionJob DescriptionThe OEM Operations Manager is responsible for managing the day to day operations within the area of responsibility at the appropriate OEM site. This includes OEM Support personal and OEM Support contractors. This individual manages the day to day operations in a cost-effective manner according to company policies and procedures...
-
OEM Operations Supervisor
3 weeks ago
Charleston, West Virginia, United States Safran Passenger Innovations Full timeThe OEM Operations Supervisor is responsible for managing the daily functions at the OEM facility, which includes overseeing OEM Support staff and contractors to ensure seamless and cost-effective operations. This role serves as the primary liaison at the site, delivering administrative support and technical expertise to facilitate efficient departmental...
-
Avionics Operations Manager
2 weeks ago
Charleston, West Virginia, United States Safran Passenger Innovations Full timeJob OverviewThe OEM Operations Manager is a key role within Safran Passenger Innovations, responsible for overseeing the day-to-day operations of the OEM support team. This individual will manage the team's activities, ensuring effective and efficient department operations, and provide administrative support as needed.Key ResponsibilitiesTeam Management:...
-
Aviation Operations Director
2 weeks ago
Charleston, West Virginia, United States Safran Passenger Innovations Full timeJob SummaryThe **Aviation Operations Director** is responsible for overseeing the daily operations at the OEM site, ensuring seamless execution of tasks and efficient use of resources. This role involves managing a team of support personnel and contractors, providing administrative support, and technical assistance to guarantee smooth department...
-
Avionics Support Manager
2 weeks ago
Charleston, West Virginia, United States Safran Passenger Innovations Full timeJob SummaryThe **OEM Operations Director** is responsible for overseeing the daily operations at the OEM site, ensuring seamless execution of tasks and efficient resource allocation. This role involves managing a team of support personnel and contractors, providing administrative support, and technical assistance to guarantee optimal department...
-
Maintenance Supervisor
3 weeks ago
Charleston, United States Office Manager Full time $25 - $32Job DescriptionJob DescriptionJoin Our Team as a Maintenance Supervisor! Are you a skilled and dedicated maintenance professional looking for a new opportunity to showcase your talents? Look no further! Our apartment community is seeking a Maintenance Supervisor to lead our maintenance team and ensure the smooth operation of our large complex.**Position: **...
-
Class-A CDL OTR Owner Operator
2 weeks ago
Charleston, South Carolina, United States Quality Carriers Full timeJob SummaryWe are seeking a highly skilled and experienced Class-A CDL OTR Owner Operator to join our team at Quality Carriers. As an Owner Operator, you will be responsible for hauling tanker loads across the country, providing excellent customer service, and maintaining a high level of safety and efficiency on the road.ResponsibilitiesOperate a Class-A CDL...
-
Program Manager, Milestone Quality
3 weeks ago
Charleston, United States Palmetto Clean Technology Full timeJob DescriptionJob DescriptionCompany DescriptionRecognized by Forbes as one of the fastest-growing private companies in the United States, Palmetto believes that choosing to source clean energy from renewable resources like solar power should be a right, not a privilege. As such, we connect homeowners with renewable energy options such as solar power and...
-
Operations Manager
3 weeks ago
Charleston, United States Protech Facilities Management Full timeJob DescriptionJob DescriptionProtech Facilities Management in Charleston, SC, US is seeking an Operations Manager to join our dedicated team. With a competitive salary of $71,500, you will play a key role in overseeing our facility operations to ensure seamless efficiency and exceptional service delivery. Our company prides itself on fostering a...
-
GCC - Territory Manager
3 days ago
Charleston, United States Employee Owned Holdings, Inc. Full timeAre you ready to take your technical sales career to the next level? Join GCC, a 100% employee-owned company, where every team member plays a vital role in our success. We specialize in delivering cutting-edge motion control solutions for hydraulic, pneumatic, and electrically powered applications. With offices in Tampa, Spokane, Seattle, and Portland, our...
-
Maintenance Technician
2 weeks ago
Charleston, United States Broetje Automation Full timeJob DescriptionJob DescriptionBroetje Automation is seeking a maintenance technician local to the Charleston, SC area. Broetje is the world’s leading expert & OEM in aircraft manufacturing automation and robotics, working with the top names in our industry. Worldwide locations include Germany, USA, France, United Kingdom, Russia, China, and Japan. US...
-
Maintenance Technician
3 hours ago
Charleston, United States Broetje Automation Full timeJob DescriptionJob DescriptionBroetje Automation is seeking a maintenance technician local to the Charleston, SC area. Broetje is the world’s leading expert & OEM in aircraft manufacturing automation and robotics, working with the top names in our industry. Worldwide locations include Germany, USA, France, United Kingdom, Russia, China, and Japan. US...
-
Aircraft Maintenance Specialist
3 weeks ago
Charleston, West Virginia, United States Broetje USA Full timeJob OverviewPosition Title: Maintenance TechnicianLocation: Charleston, South CarolinaEmployment Type: Full-timeOpen Positions: 3Company Overview:Broetje Automation stands as a premier expert and original equipment manufacturer (OEM) in the realm of aircraft production automation and robotics, collaborating with leading names in the industry. Our global...
-
Mechanical-Electrical Service Specialist
3 weeks ago
Charleston, West Virginia, United States Broetje USA Full timeJob OverviewPosition Title: Mechanical-Electrical Service SpecialistJob Type: Full-timeAvailable Positions: 3Company: Broetje USA is a global leader in aircraft manufacturing automation and robotics, collaborating with prominent industry names. Our operations span across various countries including Germany, USA, France, United Kingdom, China, and Japan.Role...
-
Operations Manager
1 week ago
Charleston, West Virginia, United States Parsec (OH) Full timeJob Title: Operations ManagerAt Parsec, we are seeking an experienced Operations Manager to oversee the day-to-day operations of our intermodal terminal. As a key member of our team, you will be responsible for planning, coordinating, and directing all outside operations to ensure trains are received, loaded, and unloaded on time and in accordance with our...
-
Operations Manager
4 months ago
Charleston, United States Courier Express Full timePrimary Job Duties:Drive and develop SOP through observation and analysis, manage and analyze spend of a facility to drive profit, and develop people through training. Establishes and maintains performance and productivity standards. Manages and attempts to reduce the costs of the operating unit. Maintains a high level of service with customers that meets...
-
Electro-Mechanical Service Technician
3 months ago
Charleston, United States Broetje Automation Full timeJob DescriptionJob DescriptionBroetje Automation is seeking a field service technician local to the Charleston, SC area. Broetje is the world’s leading expert & OEM in aircraft manufacturing automation and robotics, working with the top names in our industry. Worldwide locations include Germany, USA, France, United Kingdom, Russia, China, and Japan. US...
-
Maintenance Technician
4 months ago
Charleston, United States Broetje Automation Full timeJob DescriptionJob DescriptionBroetje Automation is seeking a maintenance technician local to the Charleston, SC area. Broetje is the world’s leading expert & OEM in aircraft manufacturing automation and robotics, working with the top names in our industry. Worldwide locations include Germany, USA, France, United Kingdom, Russia, China, and Japan. US...
-
Operations Manager
1 week ago
Charleston, West Virginia, United States City of Roanoke, Virginia Full timeAbout the Position:DescriptionThe City of Roanoke, Virginia seeks a highly skilled Operations Supervisor to oversee the daily operations of our arena and exhibition hall spaces. As a key member of our team, you will be responsible for ensuring the smooth execution of events, maintaining a safe and efficient work environment, and providing exceptional...
-
Automated Systems Technician
3 weeks ago
Charleston, West Virginia, United States Broetje USA Full timeJob OverviewPosition Title: Maintenance TechnicianLocation: Charleston, South CarolinaEmployment Type: Full-timeOpen Positions: 3Company Overview:Broetje Automation stands as a premier expert and original equipment manufacturer (OEM) in the field of aircraft manufacturing automation and robotics, collaborating with leading industry names globally.Role...