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Shipboard Engineer

4 months ago

Norfolk, United States Avaya Full time
ABOUT THE OPPORTUNITY

This position will be supporting Avaya's Federal Solutions and Navy Shipboard on-site in shipyards in Norfolk, VA. 30 to 40% Travel will be required. Candidates with past or current Secret Security clearance are preferred. If not currently in place, must have ability to obtain clearance. Applicants must be located in a commutable distance to the Norfolk, VA location.

  • Provide support to the US Navy on and off the ship
  • Provide Avaya Communication Manager (ACM) support and other Avaya applications, Configure & Test Systems
  • Support Federal, Deptartment of Defense - US Navy with Services Support for Avaya Products & Other Vendors

Also called "Remote Field Engineer".) Manages on-site installation, maintenance and repair of company and multi-vendor systems which may include hardware, software and networking products as well as operating systems. Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance. Manages potential or desired follow-up services (sales) or problem escalation. Acts as a company consultant in cross-disciplines. Viewed as an expert by both company and customers. Work is performed with minimal direction and reviewed by senior management. Provides solutions to a diverse range of complex problems. May have work-flow leadership/mentorship role with other field engineers.

ABOUT YOU
  • Avaya Communication Manager
  • IT background w/Networking experience
  • Microsoft, VMware
  • Previous similar experience in the IT field
COMPENSATION

The pay range for this opportunity is from $87,800 to $118,500 + performance-related bonus + benefits

This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, competencies, and location.

Also called "Remote Field Engineer".) Manages on-site installation, maintenance and repair of company and multi-vendor systems which may include hardware, software and networking products as well as operating systems. Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance. Manages potential or desired follow-up services (sales) or problem escalation. Acts as a company consultant in cross-disciplines. Viewed as an expert by both company and customers. Work is performed with minimal direction and reviewed by senior management. Provides solutions to a diverse range of complex problems. May have work-flow leadership/mentorship role with other field engineers.

Experience 5 - 8 Years of Experience Education Bachelor degree or equivalent experience