Front Desk Agent
4 months ago
Job Summary
The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel.
Responsibilities
- Welcomes guests in a friendly, prompt and professional manner.
- Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner.
- Up-sells rooms whenever possible to maximize hotel revenue.
- Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank.
- Issues, controls and releases guest safe-deposit boxes.
- Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
- Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction.
Qualifications
- 1-2 years customer service experience.
- Ability to stand for 8 hours
- Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system.
- Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates
- We offer an excellent travel discount program.
- Opportunity to grow, we promote from within
-
Front Desk Agent
4 months ago
Chula Vista, United States Excel Hotel Group Full timeJob SummaryThe Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel. Responsibilities Welcomes...
-
Front Desk Representative
2 days ago
Chula Vista, California, United States Aimbridge Hospitality Full timeJob SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.Key Responsibilities:Register guests...
-
Front Desk Representative
2 days ago
Chula Vista, California, United States Aimbridge Hospitality Full timeJob SummaryAs a Front Desk Agent at SpringHill Suites by Marriott, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.Key Responsibilities:Register...
-
Front Desk Representative
3 days ago
Chula Vista, California, United States Aimbridge Hospitality Full timeJob SummaryAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include:Key Responsibilities:Registering guests and handling check-ins and check-outsProviding information and assistance to guests regarding...
-
Front Desk Department Head
2 weeks ago
Chula Vista, California, United States Kampgounds Enterprises, Inc. Full timeJob DescriptionJob Title: Front Desk Department HeadJob Summary:We are seeking a highly skilled and experienced Front Desk Department Head to join our team at Kampgrounds Enterprises, Inc. The successful candidate will be responsible for overseeing the front desk operations, ensuring exceptional customer service, and leading a team of front desk staff.Key...
-
Resort Front Desk Supervisor
2 weeks ago
Chula Vista, California, United States KEI Outdoors Full timeJob Summary:The San Diego KOA Resort is seeking a highly skilled and experienced Campground Operations Manager to lead our Front Desk Department. As a key member of our team, you will be responsible for ensuring a seamless guest experience from reservation to departure.Key Responsibilities:Administrative Tasks:Manage reservations and registration processes...
-
Front Desk Department Head
3 days ago
Chula Vista, California, United States Kampgounds Enterprises, Inc. Full timeFront Desk Department HeadThe San Diego KOA Resort is seeking a highly skilled and experienced Front Desk Department Head to lead our team in delivering exceptional customer service and ensuring a seamless guest experience. As a key member of our management team, you will be responsible for overseeing all aspects of the reservation and registration process,...
-
Front Desk Department Head
1 week ago
Chula Vista, California, United States Kampgounds Enterprises, Inc. Full time{"Job Title": "Front Desk Department Head", "Job Summary": "We are seeking a highly skilled and experienced Front Desk Department Head to join our team at Kampgrounds Enterprises, Inc.", "Responsibilities": "Key Responsibilities:Proactively manage reservations and the KampSight system to optimize occupancy, yield, and guest satisfaction.Meet with the...
-
Front Desk Representative
7 days ago
Buena Vista, United States Rosen Hotels & Resorts Full timeFront Desk Agent Job DescriptionWe are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at Rosen Hotels & Resorts. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, managing guest accounts, and ensuring a seamless check-in and check-out experience.Key...
-
Front Desk Coordinator
3 weeks ago
Chula Vista, United States Revive Med Spa Full timeThank you for taking the time to explore a career with Revive Med Spa. The Med Spa industry is fun, dynamic, growing, and an amazing industry to develop a career. As the leading Med Spa in San Diego with significant expansion plans, now is the perfect time to join our team! Across our ten locations, Revive's team of nurses and physician assistants provide a...
-
Front Desk Department Manager
2 weeks ago
Chula Vista, California, United States KEI Outdoors Full timeJob Summary:The San Diego KOA Resort is seeking a highly motivated and experienced Front Desk Department Manager to join our team. As a key member of our operations team, you will be responsible for ensuring a seamless and exceptional guest experience from reservation to departure.Key Responsibilities:Manage all aspects of the reservation/registration...
-
Front Desk Agent
1 month ago
Tahoe Vista, United States Grand Pacific Resorts Full timeJob DetailsJob LocationTahoe Sands Resort - Tahoe Vista, CAPosition TypeFull TimeSalary Range$21.00 - $24.00 HourlyJob Shift1st ShiftDescriptionPosition Summary/ Objective:Under the direction of the Front Desk Supervisor and/or Manager, the Front Desk Agent will be responsible for providing exceptional guest service to guests, owners, supervisors and...
-
Front Desk Associate
6 days ago
Chula Vista, California, United States Restaurant Depot Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Associate to join our team at Restaurant Depot. As a key member of our Store Administration department, you will provide exceptional customer service and support to our customers and colleagues.Key ResponsibilitiesAnswer and direct incoming calls to the appropriate associate or...
-
Front Desk Host
3 weeks ago
Chula Vista, United States Black Angus Steakhouse Full timeWe are looking for FRONT DESK HOSTS/ HOSTESSES who know how to provide a Memorable Experience for our Guests. Can you: * Present a warm, friendly, gracious, and enthusiastic service-oriented attitude in person and on the telephone * Deal with complaints or problems with a positive attitude NO MATTER WHAT * Collaborate with other servers and kitchen/bar staff...
-
Front Desk Department Manager
4 weeks ago
Chula Vista, United States Kampgounds Enterprises, Inc. Full timeThe San Diego KOA is an award-winning outdoor campground resort looking for an enthusiastic Front Desk Department head to join our team. For over 50 years we have been welcoming guests and families from all over the world. Sunny southern California a Department Manager, Front Desk, Manager, Customer Service, Department Leader, Retail
-
Front Desk Department Manager
4 weeks ago
Chula Vista, United States KEI Outdoors Full timeDescription: The San Diego KOA is an award-winning outdoor campground resort looking for an enthusiastic Front Desk Department head to join our team. For over 50 years we have been welcoming guests and families from all over the world. Sunny southern California allows us to be open 365 days a year offering camping in RVs, Cabins, Deluxe Cabins & tents. Our...
-
Front Desk Department Manager
2 weeks ago
Chula Vista, United States KEI Outdoors Full timeDescription: The San Diego KOA is an award-winning outdoor campground resort looking for an enthusiastic Front Desk Department head to join our team. For over 50 years we have been welcoming guests and families from all over the world. Sunny southern California allows us to be open 365 days a year offering camping in RVs, Cabins, Deluxe Cabins & tents. Our...
-
Front Desk Department Manager
4 weeks ago
Chula Vista, United States Kampgounds Enterprises, Inc. Full timeThe San Diego KOA is an award-winning outdoor campground resort looking for an enthusiastic Front Desk Department head to join our team. For over 50 years we have been welcoming guests and families from all over the world. Sunny southern California allows us to be open 365 days a year offering camping in RVs, Cabins, Deluxe Cabins & tents. Our goal is to...
-
Front Desk Agent
1 month ago
Tahoe Vista, United States Grand Pacific Resorts Full timeJob DetailsJob Location Tahoe Sands Resort - Tahoe Vista, CA Position Type Full Time Salary Range $21.00 - $24.00 Hourly Job Shift 1st Shift DescriptionPosition Summary/ Objective: Under the direction of the Front Desk Supervisor and/or Manager, the Front Desk Agent will be responsible for providing exceptional guest service to guests, owners, supervisors...
-
Guest Services Agent
3 months ago
Chula Vista, United States Wyndham Hotels & Resorts Full time** Guest Services Agent** Location: Chula Vista, CA, US, 91910 Property Name: La Quinta by Wyndham San Diego - Chula Vista Req Id: 18435 La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham San Diego - Chula Vista location in Chula Vista , California . **Job Summary** The Guest Service Agent is responsible...