Customer Care Representative

2 months ago


Winterset, United States Agriland FS Full time

AGRILAND FS, a financially strong and dependable cooperative serving customers in southern Iowa, eastern Nebraska, and northern Missouri is looking for a strong telesales professional with the ability to offer strong inbound customer support while executing outbound sales marketing strategies to grow market share.

Responsibilities:

  • Handle all inbound and outbound telephone calls for marketing and customer service
  • Will clearly communicate with prospects to determine needs for products and services
  • Create a positive experience through active listening and high energy customer care
  • Set up and maintain accurate account information
  • Administer credit policy on assigned products
  • Contribute to additional customer service related activities such as statement preparation and direct mail fulfillment

Requirements:

  • Prefer phone customer service experience, outbound and inbound environment
  • Experience with customer service and sales
  • Excellent listening, communication and organizational skills
  • Working knowledge of Microsoft Office - Excel, Word and Outlook
  • Demonstrate self starting skills, work ethic, with ability to work beyond normal working hours
  • Good math, reading and business skills

Position Offers:

  • Excellent benefits including company funded pension plan, 401(k), health, vision and dental insurance
  • Local opportunity in Winterset working in a casual, highly productive corporate office
  • Training and development
  • Stable and secure company
  • Career growth with opportunities to gain experience in other administrative assignments





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