Senior Program Integrator

5 days ago

Chantilly, United States SAIC Full time

Description

JOB DESCRIPTION: SAIC is seeking a Senior Program Integrator to work as part of a dynamic team supporting the Customer's Special Communications mission. The successful candidate will be familiar with the Customer's use of Strategic Communications and will provide wide-ranging support to a diverse portfolio of specialized communications capabilities and stakeholders. The candidate must be a self-starter who can work independently and in a team environment to complete important tasks including, but not limited to, the following:

Support to Current Operations:

· Monitor status and availability of satellite services and prepare formal notification of current and planned outages.

· Distribute documentation received from satellite service providers and manufacturers/resellers.

· Develop, update, and maintain standard operating procedures for support to current operations.

· Actively assist with move to automated web-based work process to build efficiencies.

· Transfer knowledge to team members to ensure robust account support and back up.

Coordinate with Users to Manage Satellite Services:

· Coordinate requests from Customer offices for the activation and deactivation of satellite services.

· Maintain the inventory of satellite user services for all Customer offices and provide summaries to offices when requested.

· Develop and maintain financial records providing insight into satellite service user's share of annual service and management fees.

· Respond to inquiries from users concerning satellite services.

· Develop and maintain standard operating procedures for activation and deactivation of satellite services.

Coordinate with Satellite Service Providers:

· Initiate activation and deactivation of satellite services with service providers.

· Notify users when activation and deactivation of services has been completed.

· Analyze current inventory of satellite services with service providers to ensure consistency and resolve differences.

Support Team Projects:

· Track multiple actions to completion, keeping the team informed of status.

· Manage meeting notes, trip reports, and other team documentation ensuring structured storage of information and appropriate sharing.

· Assist team with write-ups from partner interactions and travel, meeting deadlines for submission.

Qualifications

Required Qualifications:

  • Current TS/SCI clearance with Full-Scope Polygraph.
  • Bachelor's degree (four years of relevant experience may substitute in lieu of a degree) and (15) years or more of related experience. Masters and (13) years or more experience; PhD or JD and (10) years or more experience
  • Record of accomplishment supporting the Customer on planning, implementing, and tracking team initiatives and deliverables.
  • Track record of facilitating cooperation between multiple levels of the Customer and multiple organizations across the government.
  • Understanding of requirements gathering and documentation, and identification of collection gaps.
  • Experience maintaining large, complex equipment inventories.
  • Outstanding oral and written communication skills with the ability to effectively communicate to all audiences.
  • Strong interpersonal skills with the ability to successfully collaborate with teammates, mission partners, and stakeholders.
  • Excellent organizational and time management skills.
  • Expertise with MS Office products including Word, Excel, and PowerPoint.
  • Expertise with Hive, Confluence, or other document management platforms.
  • Experience with the Customer's cable database including drafting, tracking, and searching cables.
  • Understanding of the Customer's application for drafting and coordinating official memoranda and an ability to shepherd memos through the process.

Desired Qualifications:

  • Knowledge of satellite communications to include communications devices and ground terminals.
  • Knowledge of commercial satellite developments and trends.
  • Experience with developing and coordinating IC or agency policies.
  • Understanding of planning and coordinating operational activities.

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

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