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Servicing Specialist
4 months ago
Job Description:
Servicing Specialist – Whiteville, NC
AgCarolina Farm Credit has an open position for a Servicing Specialist. In this role, the Servicing Specialist will conduct internal loan closings, complete final loan verifications, set up and maintain both the digital and secured loan files, maintain internal controls, and perform loan accounting and servicing functions. The location for this position would be our Whiteville office. This role will report to the Branch Manager of our Whiteville location.
How you will impact AgCarolina Farm Credit:
- Accurately and efficiently assist with closings of all sized loans with moderate complexity while meeting work quantity expectations
- Timely and accurately keys payment and ledger entries, prepares deposits, transaction summaries and daily balancing
- Adheres to Association’s internal controls policy
- Ensures files are complete and scans loans per Association policy
- Shows initiative by proactively pulling loans from the queue
- Demonstrates mastery of Servicing Specialist duties and requires a low level of oversight
- Ensures all customers have a great customer experience
- Effectively communicate with customers and team members
- Demonstrates a commitment to learning and growing by proactively following development plan
- Maximizes quality business growth to meet Association’s profitability and other business plan objectives
What you need to succeed:
- Education and/or experience equivalent to Associate’s degree in business, legal, or accounting
- Strong interpersonal, customer service and problem solving skills
- Detail oriented and excellent communication (oral and written) skills
- Must be a quick learner, adaptable and highly organized
- Computer experience with intermediate skills in Microsoft Office and Outlook
- Work independently under general supervision
What we offer:
- Competitive pay, including eligibility for incentive pay
- Comprehensive benefits (medical, dental, life, LTD, and others)
- Company-matched (k) (% match of the first 6% you defer)
- Commitment to training and professional development
- Meaningful work that allows one to make a difference in agricultural and rural communities.
- Opportunities for work-life balance
- A great work environment with colleagues who have a shared commitment to our core values
Interview Process:
Applications received within the first 2 weeks of posting date will receive priority consideration. The position will remain open, however, until the vacancy is filled.
1. Phone Screen with AgCarolina HR Representative
2. In-person interview
It is the policy of AgCarolina to provide equal employment opportunities without regard to race, color, religion, sex, pregnancy, childbirth or related conditions, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.
