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Experienced Client Liaison/Marketing Medical Services Rep

3 months ago

Tampa, United States TGH Home Care Full time

Experienced Client Liaison/Marketing Medical Services Rep (MSR) Home Health- Private Duty

Tampa, FL, USA Full Time

TGH Home Care powered by VNA of Florida provides a full array of home care services for TGH patients, and those in the community needing home care. This office continues the same level of care and experience received at Tampa General Hospital.

The Visiting Nurse Association of Florida (VNA) is a 45-year-old home health agency that is growing and looking to hire an MSR in Tampa, Florida. Looking for a qualified MSR with a current book of business for the Hillsborough market.

Why join our VNA family?

Flexible Scheduling- We know how important work/life balance is. Independent practice Great scheduling team who understands and respects you. Variety of clients with different needs, ages and diagnosis. Providing treatment and care to patients in their home, who will smile when they see you Interviews available within 24 hours. Positions available NOW

SUMMARY
Serves as a liaison between the professional staff, community, hospital, healthcare facilities,
physician, and physician's staff. Acts as a resource for information to ensure quality care for the
patient.


ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Complies with agency policies and procedures.
2. Understands and effectively implements the selling strategies of the VNA, shows the
ability to resolve issues effectively, follows up with Physicians and Physicians staff on
status of their patients. Attains admissions goals set by management.
3. Ensures open line of communication and education between the agency, Physician,
Physician's staff, and hospital staff.
4. Serves as a liaison between the Agency and the medical community. Conducts medical
community awareness to promote services of the agency. Makes a minimum of ten calls
per day on accounts assigned in your territory and input calls into tablet daily.
5. Keeps physician profiles current. Provides documentation/information to Director of
Nursing, Supervisors and clinical staff to facilitate quality patient care, and track
referrals.
6. Retrieves signed POCs or Physician Change Orders from physician's offices as requested.
Notifies Director of Nursing immediately if there are problems obtaining signed
POCs/VOs.
7. Participates in staff development activities and in-service meeting as required.
Represents the agency at all times in a professional and loyal manner. Represents the
agency at various community network meetings.
8. Maintains client/patient confidentiality in accordance with Florida Law and the Health
Insurance Portability Accountability Act (HIPAA).
9. Performs other duties as assigned.


QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.


EDUCATION and/or EXPERIENCE
Requires a college degree with study emphasis in communication, public relations or related field. Suitable experience may substitute. Prefer knowledge of the home health industry and Medicare guidelines for home health.


LANGUAGE SKILLS

Ability to read, analyze, and interpret common scientific and technical journals, financial reports,
and legal documents. Ability to respond to common inquiries or complaints from customers,
regulatory agencies, or members of the business community. Ability to write speeches and
articles for publication that conform to prescribed style and format. Ability to effectively present
information to top management, public groups, and/or boards of directors.


MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,
percentages. Ability to apply concepts of basic algebra.


REASONING ABILITY
Ability to define problems, collect data establish facts, and draw valid conclusions. Ability to
interpret an extensive variety of technical instructions in diagram form and deal with several abstract and concrete variables.


PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to
finger, handle, or feel; and talk or hear. The employee is frequently required to sit. The
employee is occasionally required to stand, walk, and reach with hands and arms. The employee
must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.


WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential functions. While
performing the duties of this job, the employee is occasionally exposed to outside weather conditions.

The noise level in the work environment is usually moderate.