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Quality Assurance Manager

3 months ago

Baltimore, United States Erickson senior Living Full time

Location:

Erickson Senior Living

Erickson Senior Living, headquartered in Baltimore, Maryland is a national provider of senior living and health care with campuses in 11 states—and growing.  Erickson Senior Living develops and manages senior living communities and health services across the country. We achieve industry–leading results in customer satisfaction, driving high occupancy, and positive health outcomes.

Do you want to be part of a team responsible for over 1 billion dollars in new development with a long-term growth plan that welcomes the next generation of seniors? The Quality Assurance Manager will work for a company that develops, owns, and manages their communities throughout the country. This person will be part of an in-house development team that will drive this growth by managing the project punch list and turnover process.

What we offer

  • A culture of diversity, equity, and inclusion, which builds on our mission, vision and values
  • Medical centers that provide health and well-being services free for all employees 18+ regardless of insurance
  • State-of-the-art community campuses, ongoing expansion plans, and design enhancements to ensure we continue to set the industry standard
  • A "career for life" approach to professional and personal development for our greatest asset; our team members
  • Competitive benefits packages including medical, dental, vision, and PTO for employees working 30+ hours
  • 401k for all employees 18 and over. Company contribution up to 3% once eligible
  • Education assistance including paid CEUs and certification reimbursement

How you will make an impact:

  • Coordinate and manage scheduling discussions with GC, community, and architect to review punch list and closeout schedules to ensure schedules are realistic
  • Conduct site visits and reviews of the project during the rough-in phase to evaluate progress against schedule and to review quality
  • Review initial installation of finishes(s) to ensure that finishes are being installed with proper care and by Erickson Senior Living standards and design
  • Conduct training with the General Contractor and Architect to ensure quality expectations are fully understood and agreed upon
  • Provide ongoing monitoring to ensure GC is properly preparing for punch list and back-check including conducting their own QA and punch lists
  • Set up and manage schedule and quality expectations meeting to ensure reasonable schedules are developed, that resources are properly assigned, and quality expectations are clear
  • Participate in lessons-learned meetings to understand where there are opportunities for improvement related to QA and turnover, and then follow up as appropriate to implement new processes and standards to address that feedback

​​

Compensation:

Commensurate with experience starting at $80000.00 / year and a generous bonus plan

What you will need:

  • Bachelor's degree required
  • Minimum 3 years related experience required
  • Knowledge of Continuing Care Retirement Communities and long term care is strongly preferred

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.