Patient Escort/Messenger

4 months ago

Boston, United States Mass General Brigham Full time
Patient Escort/Messenger / Per Diem / BWH Central Transport-(3302960)

Description

GENERAL SUMMARY Central Transport Service provides safe, courteous, and timely “patient centered” transport of patients, patient equipment and patient related items throughout Brigham and Women’s Hospital. Escort Transporters spend most of their day managing the more challenging transport assignments, training staff, reporting and /or refering all complex or unresolved issues to the supervisors and completing general escort responsibilities.

PRINCIPAL DUTIES & RESPONSIBILITIES

Transports patients in stretchers, beds or wheelchairs to the test sites for testing and back to their rooms once the test is completed. Demonstrates knowledge of hospital systems and procedures, location of all departments, treatment areas and other patient services. Transports specimens to the lab, as required and transport patients to lobby areas upon discharges. Receive assignments via Pagers and two way phones from dispatchers or supervisors. Enter pick ups and completion of assignments in the bed system by using the telephony systems as trained Responds to simple patient requests, communicating more complex needs to the RN. Provides supportive customer service, functioning as part of the patient care team and demonstrating appropriate behavior in interactions with staff, patients and visitors. Uses germicidal wipes and disposable gloves to disinfect transport equipment prior to patient transport and at the completion of the assignment. Follows infection control guidelines and safety protocols when transporting patients and patient equipment. Follow proper safety protocol when assigned to pick up patients from the Helipad. Transports, cleans, tags and returns to designated storage area: IV poles, monitors, wheelchairs, stretchers, pumps, scales, lift and other patient equipment as directed by supervisor Maintains neatness and organization of work and storage areas. Collects, disinfects and stores transport and patient equipment.

Qualifications

• High School diploma or equivalent preferred.

• Ability to speak, read, and write English.

• Ability to stand, carry, push and pull 50-80 lbs.

SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:

• Ability to operate elevator, radios, pagers, and other equipment in a professional manner

• Ability to perfom keyboard

• Ability to operate equipment including beds, stretchers, etc.

Acheivment Motivation(Looks to make things systemically

Sets Priorities based upon looking at all alternatives and then determining the best potential outcome.

Concern for Order(Pays attention to details and organizes

Develops and uses systems to organize and keep track of information.

Self Confidence(Presents self impressively and with a positive

States own position clearly and confidently at all times.

Analytical Thinking(Understands and applies problem solving

Uses several techniques to identify /break apart complex problems to reach a conclusion.

Future Thinking(Thinks ahead to act on future needs or prevent

Continuously thinks of ways to avoid problems beforehand.

Information Seeking(Gathers information for self and/or others)

Continuously pursues information from a variety of sources and individuals to improve decision-making.

Developing Others(Looks to develop skills and behaviors of

Gives specific feedback on performance, expresses positive expectations for future performance, and gives direction or demonstrations with reasons or rationale.

Customer Service Focus(Acts on behalf of the patient/customer)

Seeks information about the real, underlying needs of the customers/patients, and matches products and/ or services to those needs.

Inquiry(Seeks to understand what others are saying, feeling and

Responds to people’s concerns by altering own behavior in a helpful, responsive way.

Teamwork & Cooperation(Looks to achieve results as a team and generally respects other team

Promotes a friendly climate, good morale and cooperation for all team members and co-workers.

WORKING CONDITIONS:

Work requires prolonged walking, standing, and pushing patient transportation vehicles. Lifting and guiding patients onto transportation vehicles with assistance of other personnel.

Office working conditions are clean and well-lighted, in a reasonably quiet and professional environment. Brigham and Women’s Hospital is a fragrance control environment.

  • Intl Patient Concierge

    3 weeks ago

    Boston, United States Dana-Farber Cancer Institute Full time

    Acts as primary point of contact for international oncology patients/escorts at DFCI through the entirety of their care, ensuring seamless coordination of concierge needs, such as local short- and long-term lodging, air and ground transportation, and Patient, Concierge, Bilingual, Relationship Manager, International, Operations, Healthcare

  • Medical Assistant

    4 weeks ago

    Boston, Massachusetts, United States BayMark Health Services Full time

    Job SummaryWe are seeking a highly organized and compassionate Certified Medical Assistant to join our team in Boston, MA. The ideal candidate will have excellent interpersonal skills, attention to detail, and a non-judgmental attitude toward the Substance Use Disorder population.Key ResponsibilitiesSchedule intake appointments, record and verify patient...

  • PATIENT TRANSPORT ASSOCIATE

    2 weeks ago

    Boston, United States Mass General Brigham Full time

    Description: *The schedule for this position is MWF 11:00AM-11:30PM. A full-time day shift (M-F; 7:00-3:30) training period is required for the first 2 weeks of employment Under the general direction of the Administrative Manager, the incumbent is responsible for transport of patients, specimens and errands to other units, special study areas and...

  • Patient Family Relations Specialist

    2 months ago

    Boston, United States Mass General Brigham Full time

    Description: What does a Patient Family Relations Specialist do? The mission of the Center for Patients and Families is to serve as a liaison between patients, families, and the organization in acknowledging and responding to concerns and requests in a compassionate supportive manner. The Patient Family Specialist integral to accomplishing this mission...

  • Patient Family Relations Specialist

    4 months ago

    Boston, United States Brigham & Women's Hospital(BWH) Full time

    What does a Patient Family Relations Specialist do? The mission of the Center for Patients and Families is to serve as a liaison between patients, families, and the organization in acknowledging and responding to concerns and requests in a compassionate supportive manner. The Patient Family Specialist integral to accomplishing this mission and is...

  • Patient Family Relations Specialist

    1 month ago

    Boston, United States Mass General Brigham Full time

    Description: What does a Patient Family Relations Specialist do? The mission of the Center for Patients and Families is to serve as a liaison between patients, families, and the organization in acknowledging and responding to concerns and requests in a compassionate supportive manner. The Patient Family Specialist integral to accomplishing this mission and...

  • Medical Office Assistant

    1 week ago

    Boston, Massachusetts, United States Atrius Health Full time

    Job OverviewAtrius Health is seeking a highly skilled and detail-oriented Medical Office Assistant to provide clinical support in our healthcare settings.Key Responsibilities:Clinical Operations: Assist clinicians with routine clinical procedures, ensure efficient patient flow, and maintain accurate electronic medical records.Patient Care: Provide...

  • Patient Experience Representative

    4 weeks ago

    Boston, MA, US Boston Children's Hospital Full time

    Patient Experience Representative - Hemodialysis100% in-person, day shift$2,000 sign-on bonus (terms/taxes apply)1. Customer Service a. Interacts and provides positive and effective customer service to patients and families.b. Responds to routine inquiries about hospital protocol, policies, and procedures. c. Greets and directs patients, families, and...

  • Chair Car Driver

    3 months ago

    Boston, United States BrewsterEasCare Ambulance Full time

    NOW HIRING- CHAIR CAR DRIVERS Chair car drivers provide transportation and physical assistance to individuals and/or patient escorts who require specialty transport in specialized vehicles. Valid Driver's license An acceptable driving record Required to have or obtain CPR Certification Safely and effectively operate a chair car vehicle while adhering to...

  • Patient Experience Representative

    2 weeks ago

    Boston, MA, US Boston Children's Hospital Full time

    Patient Experience Representative - Hemodialysis100% in-person, day shift$2,000 sign-on bonus (terms/taxes apply)Are you ready to make a difference while expanding your administrative/customer skills? Join our Hemodialysis team as Patient Experience Representative. You will play a key role in supporting our patients and their family members. This position...

  • Information Desk Associate

    6 months ago

    Boston, United States Massachusetts General Hospital Full time

    Information Desk Associate-(3294596) Description Reporting to the Manager of Information Associates with liaison reporting relationship to the Volunteer Director, incumbent proactively welcomes and greets patients, visitors and staff in a positive, warm and courteous manner welcoming all people with a sincere, pleasant smile, treating them as valued...

  • UNIT COORDINATOR

    2 days ago

    Boston, United States Brigham And Women's Hospital Full time

    At Brigham and Women's Hospital we are dedicated to delivering life-giving breakthroughs. We are inspired by our patients' courage, our caregivers' compassion, and our scientists' curiosity. Our mission is built on the promise to care and the drive to cure, the humanity to heal and the tenacity to never give up. Because life is at stake. We are a scientific,...

  • Dental Assistant

    4 days ago

    Boston, Massachusetts, United States The Smilist Full time

    Job OverviewThe Smilist Dental is seeking an experienced Specialty Dental Assistant to join its team. This role requires a professional with a strong background in specialty assisting, particularly in oral surgery and periodontal care.CompensationThe estimated salary for this position is $24-$28 per hour, reflecting the high level of expertise and experience...

  • Medical Assistant II Specialist

    3 weeks ago

    Boston, Massachusetts, United States Massachusetts General Hospital Full time

    Job OverviewAt Massachusetts General Hospital, we are seeking a highly skilled Medical Assistant II to join our Rheumatology team. This is a full-time standard 40 hour per week position with a competitive salary of $44,000 - $50,000 annually.Job Responsibilities:We are looking for a detail-oriented and organized individual who can provide exceptional patient...

  • Medical Professional, Per Diem

    4 days ago

    Boston, Massachusetts, United States Tufts Medical Center Full time

    About the RoleWe are seeking a Medical Assistant to join our team at Tufts Medicine. As a Medical Assistant, you will play a critical role in providing high-quality patient care and supporting our healthcare professionals.Key ResponsibilitiesControl and monitor patient flow to maximize efficient use of providers and exam rooms.Prepare medical records for...

  • Per Diem Sonographer

    7 days ago

    Boston, Massachusetts, United States Mass General Brigham Full time

    About the OpportunityWe are seeking a skilled Per Diem Ultrasound Technologist to join our team at Mass General Brigham in Boston, Massachusetts. This is a unique opportunity to work with a renowned healthcare organization and contribute to the delivery of exceptional patient care.Job SummaryThe successful candidate will be responsible for performing...

  • Radiology Support Associate

    1 week ago

    Boston, Massachusetts, United States Tufts Medical Center Full time

    This role is a key part of our organization, providing vital support to achieve operational goals. You will produce documents, collect and record information, handle mail, prepare routine reports, make travel arrangements, arrange appointments, respond to inquiries, perform data entry, and operate office equipment.The majority of your time will be spent...

  • Dental Care Professional

    1 week ago

    Boston, Massachusetts, United States The Smilist Full time

    About the RoleA skilled Dental Assistant is required to join our growing team at The Smilist Dental. As a key member of our dental group practice, you will be responsible for providing exceptional patient care and supporting our doctors in delivering quality treatment.Estimated Salary: $27.50 - $29.50 per hourKey ResponsibilitiesMaintain a clean, organized,...

  • Chiropractic Assistant Specialist

    1 week ago

    Boston, Massachusetts, United States Evolve Chiropractic & Wellness Full time

    Evolve Chiropractic & Wellness: A Thriving Clinic Seeking a Dedicated Team MemberWe are seeking a friendly and service-oriented Chiropractic Assistant Specialist to join our team at Evolve Chiropractic & Wellness, a thriving clinic dedicated to providing exceptional patient care. As a key member of our team, you will play a vital role in supporting our...

  • Surgical Technician III

    4 days ago

    Boston, Massachusetts, United States Tufts Medical Center Full time

    Company OverviewTufts Medical Center is a leading integrated health system that combines the best of academic and community healthcare to deliver exceptional, connected, and accessible care experiences to consumers across Massachusetts.Job DescriptionWe are seeking an experienced Surgical Technician III to join our team in the Perioperative Services...