Park Operations Crew Leader

1 month ago

West University Place, United States City of West University Place Full time

Park Operations Crew Leader

CLASS SUMMARY:
Incumbents perform supervisory level activities in support of maintenance and operations activities and directives. Typical duties may include: supervising day-to-day operations and activities; participating in the development of goals, objectives, and budgets; preparing department reports; monitoring and maintaining appropriate levels of inventory; resolving complex customer complaints; and/or, performing other related activities. Supervisors oversee staff including conducting performance evaluations; coordinating training; and implementing hiring, discipline and termination procedures.


TYPICAL CLASS ESSENTIAL DUTIES: 1.Supervises day-to-day operations in assigned area of responsibility, which includes: planning, coordinating, administering, and evaluating projects, processes, costs, procedures, systems, and standards; developing and coordinating work plans; inspecting in-progress and completed work to ensure conformance with established standards; assisting staff with complex activities and/or maintenance jobs; participating in the development of goals, objectives, and budgets; and, ensuring compliance with applicable Federal, State, and Local laws, regulations, codes, and/or standards.2.Supervises staff and/or contractors to include: prioritizing and assigning work; conducting performance evaluations; processing payroll and accounts payable; ensuring staff are trained; ensuring that employees follow policies and procedures; and implementing hiring, termination, and disciplinary procedures.3.Promotes and advances safety and efficiency of equipment by coordinating inspections, repairs, maintenance, and the operation of equipment and vehicles; coordinates or participates in purchasing supplies, equipment, and resources; and may obtain quotes for equipment.4.Prepares, maintains, updates, and/or submits reports, records, bills, work orders, logs, and other documentation; and uses, maintains, and/or updates databases and computerized systems and software; work may involve compiling and/or coding data.5.Identifies, responds to, investigates, and resolves complex issues and concerns from customers or related to safety issues; conducts follow-ups to determine customer satisfaction and service quality6.Coordinates with internal/external departments, personnel, and agencies, and participates in a variety of meetings to receive and communicate information, and facilitate and evaluate operations and processes.7.Performs other duties of a similar nature or level.
FUNCTIONAL SPECIFIC RESPONSIBILITIES:
  • Supervising staff in park operations, including full-time, part-time and contract employees; work may involve determining requirements for daily operational activities, and ensuring compliance with applicable policies and procedures.
  • Diagnosing, troubleshooting, and/or assisting with irrigation and repair issues.
  • Inspecting department vehicles and equipment to ensure functionality.
  • Inspecting sites, landscaping, irrigation, and evaluating maintenance and safety needs.

TRAINING AND EXPERIENCE:
High School Diploma or GED and 5 years of increasingly responsible experience in park operations, including 2 years of lead or supervisory experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.


LICENSING REQUIREMENTS:
-CPR Certification
-Irrigation Technician Certification
-Non-Commercial Pesticide Applicator with 3A Landscape Maintenance Category


KNOWLEDGE:

  • Supervisory principles;
  • Applicable tools and equipment utilized in maintenance and operations activities;
  • Advanced theories, principles, and practices in assigned area of responsibility;
  • Project management techniques and methods;
  • Procurement principles;
  • Inventory management principles;
  • Applicable Federal, State, and Local laws, codes, and regulations;
  • Recordkeeping principles;
  • Safe work practices.

SKILLS:

  • Monitoring and evaluating the work of subordinate staff;
  • Prioritizing and assigning work;
  • Training employees in proper work methods;
  • Managing projects;
  • Monitoring the work of external contractors;
  • Using and maintaining applicable tools and equipment;
  • Preparing and maintaining operational records;
  • Estimating time, materials, tools, and equipment requirements for jobs;
  • Purchasing materials, equipment, and supplies;
  • Interpreting and applying policies, procedures, codes, laws, and regulations;
  • Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information.

PHYSICAL REQUIREMENTS:
Positions in this class typically require: climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

Heavy Work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of forces constantly to move objects.

Incumbents may be exposed to hazardous physical conditions, such as, mechanical parts, electrical currents, and vibrations; atmospheric conditions, such as fumes, odors, gases, and poor ventilation; hazardous materials, such as chemicals, blood, and other bodily fluids; extreme temperatures; inadequate lighting; work space-related movement restrictions; intense noise; and other environmental conditions, such as, challenging behaviors, imminent danger, and threatening environments.



In order to be hired, applicants will need to pass a background check, a drug screen, physical exam, and a reference check.



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