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Water and Fire Mitigation Project Manager

4 months ago

Norfolk, United States Rainbow Restoration Full time

Do you want variety in your job, where every day is different?  Do you enjoy rolling up your sleeves to get things done?  Are you looking for a career where you can make a difference?


If you said yes to the above, then we may have a great opportunity for you at Rainbow Restoration as a Water/Fire Mitigation Project Manager


At Rainbow Restoration, you’ll help people when their home, property, or business suffers damage from fire, water, smoke, or mold. 


If you’re ready to start a career where you do something different every day and enjoy knowing that you’re making a difference in the lives of our customers, we want to talk to you


Why You Should Join Our Team as a Water/Fire Mitigation Project Manager

• We invest in you. We provide you with the training you need and help you get industry certifications.  And when you get your certification, you’ll have the opportunity to make more money.

• This is a career. You’ll be learning a trade that has ongoing opportunities for growth.  You can cross-train in different kinds of restoration, such as fire, water, smoke, and mold.  There are also opportunities for advancement and promotions.

• You can make extra money with on-call bonuses and overtime.  You’ll have opportunities to boost your income when there are after-hours and emergency calls to respond to.

• You’ll be helping people when they need it most.  You’ll be helping people at one of the most challenging times of their life by restoring their property back to what it was before the damage happened. 

• This is a stable industry.  Restoration services will always be needed when a disaster strikes at someone’s home or business.  This means you’ll have a long-term opportunity to use your skills with us at Rainbow Restoration.


Your Responsibilities as a Water/Fire Mitigation Project Manager

You’ll be a key component of our team providing mitigation services to our customers. As you grow in experience, here are some of the things you will do:


• Respond to emergencies both during and after normal business hours on an on-call rotation basis.

• Set up mitigation teams with clear directions on new projects.

• Assist mitigation team with demolition when needed.

• Provide quality control on all emergency services jobs.

• Institute best practices and following all IICRC guidelines.

• Manage all paperwork and reports for every assigned project.

• Daily compliance check on data entry and documentation.

• Monitor and track equipment.

• Perform monthly equipment inventories.

• Manage and organize multiple tasks and projects.

• Create, monitor, and schedule all emergency services jobs in collaboration with the Emergency Services Manager.

• Proper sketch within the first 24 hours of a new project provided to the Mitigation Estimator.

• Daily demo tracking forms filled out and turned to Estimator.

• Contact customers via phone and email to provide job status updates/crew arrival times.

• Communicate with Emergency Services Manager on job progress and status reports by participating in weekly team meetings.

• Effectively supervise and motivate a team of Emergency Services Crew/Technicians.

• Conduct yearly performance reviews with Crew Chiefs/Technicians.

• Perform other functionally related duties as assigned.


How to be Successful as a Water/Fire Mitigation Project Manager

Your success as a Water/Fire Mitigation Project Manager is entirely within your control.  We won’t sugarcoat it; this can be a tough job. You’ll often work in attics, basements, crawl spaces, and other rooms in a home that are contaminated due to fire or flood or other damage. You can’t be afraid to get dirty.


You’ll be a great fit to grow in this role if:

You know how to provide exceptional customer service.  You show empathy for the customer, you are friendly, and you are always professional in both your appearance and your attitude. 


You have great attention to detail. This is key to ensuring that the detailed documentation of a loss are accurate and complete. Using the latest systems and technology ensures that we do projects right the

first time every time.


You are a team player.  As part of a team passionate about helping others, you must be dedicated to excellence and ready to step up and help, no matter what.


You are positive and have a resilient attitude.  You find excitement in the unknown and are eager to show up on time to do what it takes to get the job done.


You are comfortable using hand and power tools.  You’ll be working with the best equipment during demolition projects to ensure properties are restored.


Job Requirements for the Water/Fire Mitigation Project Manager


Here are the minimum requirements to be considered for this job.


• Mitigation and construction experience preferred

• Active IICRC Certifications in WRT, ASD, FSRT, AMRT

• Must have a valid driver’s license.

• Must be able to lift 50 pounds unassisted.

• Must be able to walk/stand for long periods of time, climb ladders, and work in tight spaces.

• Must be able to wear respiratory equipment and PPE.

• Must be available to work after hours, and on rotation for emergency calls.

• Clean Background check

• Good Driving record


If you’re ready for a rewarding and exciting career, apply now and join the Rainbow Restoration team


APPLY TODAY