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Nex Gen Customer Service Rep

4 months ago

Santa Clara, United States Medical Professionals Full time

Are you an experienced Customer Service Representative looking to get their foot in the healthcare field, but not sure where to start? This may be the job you have been looking for

Day To Day Duties:

  • Maintain a positive, empathetic, and professional attitude toward customers at all times
  • Respond to customer inquiries in a timely manner
  • Acknowledge and resolve customer complaints and queries
  • Process orders, forms, applications, and requests
  • Communicate with customers through various channels

Qualifications:

  • High School Diploma or GED
  • Call center experience
  • Customer service experience