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Clerical Specialist

4 months ago

Lancaster, United States Lancaster County Full time

JOB SUMMARY

This is a clerical position that performs various office support functions.This Clerical Specialist I position is responsible for the initial intake and management of original court documents. The PFA Clerk works in cooperation with Bail Administration staff to initiate the filing of Protection From Abuse Petitions. The clerk enters these petitions and all subsequent filings into the computer system. They will also docket Orders from the Court and mail to parties/attorneys. The job involves scanning and docketing all filings to preserve the official record for the Lancaster County Court of Common Pleas. In addition, the clerk will update the statewide PFAD system for law enforcement updates. Files are maintained both digitally and in paper format. There will be significant customer service at the counter, on the phone and via email with attorneys and pro se litigants. Position also requires regular interaction with judicial staff and includes attending weekly hearings in court. Court hearings involve assisting the Judge in the administration of PFA hearings, taking notes, preparing sentencing sheets, etc. A professional and helpful demeanor is required. Applicants must be service-oriented with high attention to detail. The PFA Clerk works in a team environment with other PFA team members.

REPORTING RELATIONSHIPS

Reports to (Chief) Deputy Prothonotary

ESSENTIAL JOB FUNCTIONS

Receiving, reviewing, conforming, verifying and/or entering documents into database

General Docketing

Scanning

Filing

File Preparation

Phone/Mail Assistance

May involve processing of fees

OTHER SPECIFIC TASKS OR DUTIES

Other assigned tasks as needed.

MINIMUM QUALIFICATIONS

High School Diploma or Equivalent

One year of office experience that includes computer data entry

Any combination of equivalent education, training, and experience.

KNOWLEDGE, SKILLS AND ABILITIES

Competency in the operation of basic office equipment: computer, copier, etc.

Excellent organizational skills

Strong attention to detail

Ability to type/keyboard proficiently

Ability to locate files within an organized filing system

Ability to communicate effectively and tactfully with the public in person and on the phone

Work cooperatively with co-workers

Work cooperatively with other courthouse personnel

Ability to analyze situations accurately and pursue an effective course of action

Ability to review documents, locate and analyze data, enter appropriate information accurately into the computer

Ability to review correspondence and pleadings, analyze dispositions, perform simple math calculations, process requests and documents

REQUIRED LICENSES/CERTIFICATIONS/CLEARANCES

None

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

Ability to transport dockets and indices weighing up to lbs. to various locations in the courthouse

Retrieve and accurately re-file documents in file folders on shelves ranging from I foot to 6 feet in height

Ability to handle stressful situations tactfully and effectively

Ability to sit for an extended period of time.